Retail Assistant Manager

Goodwill Industries of Central Texas • Dripping Springs, TX

12d

About The Position

Goodwill Central Texas is seeking an enthusiastic, hands-on Assistant Store Manager to help lead its retail team. In partnership with the Retail General Manager, the Assistant Store Manager oversees daily store operations, staffing, merchandising, and customer service; supervises and mentors retail, donation, and production staff; and helps create an outstanding customer experience. The role takes the lead on store operations when the General Manager is absent and contributes directly to team performance and morale.

Assistant Store Managers may earn a quarterly bonus of up to 12.5% of quarterly salary, based on performance in key metrics in their department. The position requires weekend and holiday availability and a successful pre-employment background check.

Requirements

• High school diploma or equivalent.
• At least 5 years of experience in retail or similar roles.
• At least 2 years of experience in a supervisory or management position.
• Strong organizational, scheduling, and communication skills.
• Customer-first attitude and team-focused mindset.
• Ability to lift up to 35 pounds and remain active throughout the shift.
• Weekend and holiday availability.
• Successful completion of a pre-employment background check.

Nice To Haves

• College education.

Responsibilities

• Support the Retail General Manager in leading store operations, staffing, merchandising, and customer service.
• Supervise and mentor retail, donation, and production staff, including Sales Associates, Merchandise Processors, and Retail Supervisors.
• Manage scheduling, inventory control, cash handling, and store opening and closing.
• Assist donors, sort inventory, and serve customers on the sales floor as needed.
• Drive store productivity while maintaining safety, cleanliness, and compliance.
• Lead all store operations in the General Manager’s absence.

Benefits

• Medical, dental, and vision coverage.
• Paid vacation, holidays, and personal days.
• Paid parental leave.
• Leadership development and training opportunities.
• Mental health resources and gym memberships.
• Recognition programs.
• Potential to earn a quarterly bonus of up to 12.5% of quarterly salary based on department performance metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED