Assistant Store Manager - Culver Ridge, Irondequoit, NY
About The Position
The Assistant Store Manager assists the Store Manager in overseeing daily retail store operations and supporting maximum sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. The role is responsible for the quality and performance of store staff, supports compliance with company policies and business standards, and helps the store meet its sales, budget, and shrink goals. The standard work week does not exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The position may require work in multiple stores within the assigned district and travel by car, plane, or train. The employee must have reliable transportation and be able to stand for extended periods, lift, carry, and push or pull up to 50 pounds, and work extended hours during critical project phases in a fast-paced, dynamic environment.
Requirements
- At least one year of retail management experience.
- Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
- Strong interpersonal skills, including demonstrated poise, tact, and diplomacy when handling sensitive and confidential situations.
- Ability to think strategically and plan and organize effectively.
- Professionalism in all situations.
- Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
- Results-driven, with critical and creative thinking skills; project management, time management, analytical, and organizational skills.
- Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
- Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
- Ability to execute directives with precision and consistency.
- Working knowledge of Microsoft Office products.
- Willingness to work in multiple stores in the assigned district.
- Reliable transportation and willingness to travel by car, plane, or train.
- Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
- Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Responsibilities
- Oversee the quality and performance of retail store staff.
- Ensure compliance with company policies and procedures.
- Model effective leadership to build commitment to store goals and training standards.
- Assist with recruiting, selecting, training, and developing store personnel.
- Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
- Assist with expense management and develop strategies to support performance in accordance with the budget.
- Help monitor and identify issues involving store loss or inconsistencies so the store can meet company shrink goals.
- Monitor and control operational compliance, safety, and business standards.
- Support training employees in suggested selling and merchandising techniques.
- Uphold company customer service standards and provide a friendly environment in which customers receive outstanding service.
- Assist with accurate and regular merchandise inventory counts.
- Perform other duties as assigned.
Benefits
- Bonus opportunity when guidelines or criteria are met.
- Company 401(k) plan eligibility for all roles.
- Medical insurance for full-time roles.
- Dental insurance for full-time roles.
- Vision insurance for full-time roles.
- Company-paid time off for full-time roles.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
