assistant manager I

Dollar Tree•Flowood, MS

22d•Onsite

About The Position

The Assistant Store Manager supports store operations, customer service, and team development. The role assists with day-to-day store activities, helps customers, maintains merchandise and store presentation, performs opening and closing procedures as needed, and processes corporate directives. The Assistant Store Manager also supports merchandise ordering, damaged-merchandise processing, record keeping, loss prevention, and the protection of company assets. The role helps the Store Manager supervise, train, and develop Store Associates while promoting a safe, respectful, and professional environment. Responsibilities also include maintaining store cleanliness, including bathrooms, floors, trash, and other areas. Other duties may be assigned.

Requirements

High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
Strong communication, interpersonal, and written skills are required.
Ability to work in a high-energy, team environment is required.
Exceptional customer service, organizational, and communication skills are required.
Strong problem-solving and decision-making skills are required.
Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Nice To Haves

Store management experience in a retail, grocery, or drug store environment is preferred.

Responsibilities

Assist with store functions and day-to-day activities.
Help customers in a positive, approachable manner and address questions or concerns.
Organize and transfer merchandise from delivery trucks to the stockroom and sales floor as needed; maintain seasonal areas.
Perform opening and closing procedures as needed.
Process corporate directives, including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and other store-related communications.
Maintain the promotional effectiveness of storefront fixtures and displays.
Assist with merchandise ordering, damaged-merchandise processing, record keeping (including payroll, scheduling, cash-register deposits and receipts), and loss prevention.
Maintain the sales floor and stockroom to company standards, including keeping them stocked and organized.
Protect and secure company assets, including store cash.
Follow safety guidelines and company policies and procedures, and ensure store associates do so as well.
Help the Store Manager supervise, train, and develop Store Associates.
Promote a positive, safe, and respectful environment and maintain professional, friendly interactions with customers, associates, and leaders.
Maintain store cleanliness, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out trash, and keeping all areas neat and presentable.
Perform other duties as assigned.