Assistant Store Manager - Olympic Valley

Tahoe Dave's Skis and Boards • Olympic Valley, CA

12d • $26 - $30 • Onsite

About The Position

The Assistant Store Manager supports the Store Manager in organizing, planning, and implementing daily operations, and oversees store operations when the Store Manager is absent. The role assists customers with selecting, fitting, and renting winter sports equipment and accessories, including making ski and snowboard binding adjustments that require DIN certification. It also supports merchandise and rental equipment sales and may open and close the store. The position requires flexibility to help with other tasks and functions as operational needs arise.

Requirements

• Must be dependable, trustworthy, and team-oriented, with exceptional people skills and strong customer service.
• Must be DIN certified to work on bindings; on-the-job training will be provided.
• Strong problem-solving and conflict-resolution skills.
• Excellent interpersonal, communication, listening, sales, and customer service skills.
• Good organizational skills and attention to detail.
• Ability to handle customer interactions and complaints professionally.
• Ability to anticipate customer needs and recommend merchandise and rental gear.
• Ability to operate or quickly learn the point-of-sale and rental system.
• Basic math and computer skills, including reading a calendar to determine rental return dates.
• Ability to work independently and cooperatively with coworkers in a friendly, professional manner.
• Ability to multitask and shift to other positions as needed.
• Ability to receive constructive feedback.

Nice To Haves

• Associate degree or equivalent.
• Prior leadership experience.
• Previous winter sports rental and retail shop experience, with extensive knowledge of the ski and snowboard industry.
• Previous ski or snowboard knowledge and experience.

Responsibilities

• Support the Store Manager in organizing, planning, and implementing daily operations.
• Oversee daily operations when the Store Manager is not present.
• Help customers select, fit, and rent winter sports equipment and accessories.
• Perform ski and snowboard binding adjustments requiring DIN certification.
• Assist customers with purchasing merchandise and rental equipment.
• Open and close the store for daily operations.
• Help with other tasks and positions as needed.

Benefits

• Competitive pay.
• Employee season pass reimbursements.
• Access to the winter rental/demo fleet.
• Access to industry discounts.
• Fun work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree