Assistant Store Manager
About The Position
Nati Boutique is seeking an experienced Assistant Store Manager for its Cross Creek location. Reporting to the Store Manager, this role supports smooth and efficient store operations, helps implement processes to attract and retain customers, and drives sales. The Assistant Store Manager also works closely with the CEO and co-owner to help achieve financial sales goals. The role provides key support to the store team and leads by example in customer service. It combines sales leadership, associate training, inventory management, customer support, and hands-on store operations in a high-volume fashion retail environment.
Requirements
- At least 2 years of experience in an Assistant Manager role at a high-volume fashion retail company.
- Solid understanding of sales techniques and customer-service best practices.
- Excellent team-building and leadership skills, with experience coaching employees on tactics to attract and retain clientele.
- Proven ability to lead a small-to-medium-sized Sales team to meet and exceed sales goals.
- Familiarity with inventory control systems and procedures.
- An upbeat, outgoing, engaging personality and the ability to initiate contact with customers and identify their shopping needs.
- A proactive, can-do attitude and willingness to take on varied duties and help wherever needed.
- High level of maturity, integrity, and attention to detail.
- Ability to establish and maintain good rapport with coworkers and customers.
- Open availability to work 5 days and 40 hours per week, including regular weekend shifts and some holidays.
- Ability to stand for up to 8 hours and carry up to 50 pounds, with or without reasonable accommodation; the position involves moving large bags of inventory.
Nice To Haves
- Bachelor’s degree in management, business administration, or a relevant field.
Responsibilities
- Assist with day-to-day responsibilities in a high-volume retail environment, focusing on driving sales.
- Assist with training and developing new Sales Associates.
- Help develop process improvements, connect warehoused inventory to the store, track inventory performance, restock and organize items, and manage inventory overall.
- Process exceptions, including returns, damages, and other customer service issues.
- Ensure inventory is properly stocked and displayed to maximize sales.
- Welcome customers, assist with clothing selection, keep fitting rooms ready by clearing and returning merchandise to the sales floor, process transactions accurately and promptly, and execute end-of-day settlements accurately.
- Maintain expert-level product knowledge by becoming familiar with store inventory.
- Communicate customer questions, concerns, and feedback to the team in a timely manner.
- Maintain a professional, warm attitude and encourage teamwork, especially during fast-paced peak hours and seasons.
Benefits
- Health insurance coverage sponsored by the employer.
- Paid time off, including a generous PTO policy.
- Performance-based annual bonus program.
- Employee discount.
- Long-term incentives.
- Competitive salary.
- Fun and energetic work environment with a growing retailer.
- Direct exposure and regular interaction with the owners.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
