Airports - Assistant Store Manager

Wirelessdna • Halifax, NS

2d • Onsite

About The Position

As an Assistant Store Manager, you will be a key leader in driving sales, developing talent, and ensuring operational excellence. You will support the Store Manager in overseeing the day-to-day business, coaching a high-performing team, and creating a welcoming, customer-first environment. From motivating your team to executing strategies and overseeing store operations, you will have a direct impact on our success.

Requirements

• Minimum 3 years of experience in a management role within the retail or hospitality industry
• Proven ability to lead and manage a team, including coaching, performance management, and team development
• Experience in driving and achieving store sales targets and key performance indicators
• Strong organizational, problem-solving, and communication (written and verbal) abilities
• A customer-first attitude with a talent for building lasting relationships
• Sales-driven mindset with a history of meeting or exceeding performance goals
• Flexibility to work full-time hours across a varied schedule (Monday–Sunday)
• A proactive, adaptable approach and willingness to embrace change

Responsibilities

• Coach & Lead: Train, mentor, and guide team members through regular feedback, performance connects, and coaching to ensure excellence in sales and service
• Drive Results: Support sales targets through daily floor leadership, individual performance management, and team motivation
• Collaborate with Leadership: Partner with the Store Manager to recruit, onboard, and develop talent while building a positive, high-energy team culture
• Own Operations: Oversee daily store functions including opening/closing procedures, supply management, and execution of shift huddles
• Enhance the Customer Experience: Resolve escalations, maintain service quality, and ensure a seamless, customer-first approach
• Optimize Performance: Monitor KPIs, sales metrics, and flight schedules (at airport location) to adjust operational strategies in real time
• Manage Inventory: Oversee inventory levels, perform stock checks, and submit requisitions to ensure adequate supply
• Support Sales Execution: Help coordinate marketing activities, promotional events, and merchandising for store audits and brand visibility
• Ensure Compliance: Enforce security, sales, and operational policies and procedures while ensuring all records and transactions are accurate
• Track and Report: Prepare daily and monthly reports to track sales progress, operational metrics, and team performance

Benefits

• Competitive Pay: Base compensation + lucrative commissions structure
• Health Benefits: Comprehensive health and dental plan
• Employee Discounts: Save on Rogers & Fido services
• Career Growth: Opportunities to develop and advance
• Fun & Recognition: Monthly birthday celebrations, referral program, and community events
• Diverse Culture: Inclusive workplace where all voices are heard

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed