Assistant Manager: Rowing Blazers

Leap • New York, NY

12d • $29 - $32

About The Position

Rowing Blazers is seeking a motivated, service-driven Assistant Store Manager for its boutique, powered by the Leap Platform. The role is suited to an emerging retail leader who is passionate about developing teams, delivering exceptional customer experiences, and driving business results.

As the Store Manager's right hand, the Assistant Store Manager partners with the Store Manager to execute business priorities, develop a high-performing team, and deliver an elevated in-store experience. When the Store Manager is absent, the Assistant Store Manager leads the business to achieve sales goals, maintain operational standards, and prepare the team for success.

The role supports sales and profitability, personalized customer service, team recruitment and development, brand presence in the local community, and daily store operations. Compensation is $29–$32 per hour and is determined based on the candidate's experience, skills, competencies, and qualifications.

Requirements

• 2–4 years of retail leadership experience in boutique, premium, specialty, or customer-focused retail environments.
• Demonstrated ability to drive sales, develop high-performing teams, and deliver exceptional customer experiences.
• Strong business acumen and ability to interpret performance metrics and execute strategies that improve results.
• Proven ability to coach, motivate, and develop others through hands-on floor leadership.
• Experience supporting recruitment, onboarding, and performance development.
• Flexible availability, including evenings, weekends, and holidays, and occasional travel as needed.
• Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs.
• Must be at least 18 years of age.

Nice To Haves

• Experience with Shopify, Endear CRM, Slack, and Google Workspace.

Responsibilities

• Partner with the Store Manager to achieve sales goals, profitability, and key business objectives.
• Monitor daily business performance, identify opportunities, and help execute strategies to maximize results.
• Lead by example on the sales floor, encouraging strong selling behaviors and customer engagement.
• Foster a welcoming, personalized shopping experience that builds customer loyalty and brand affinity.
• Coach the team in thoughtful service, product expertise, and meaningful customer interactions.
• Support customer outreach and local initiatives that encourage repeat business and long-term relationships.
• Recruit, onboard, coach, and develop team members through feedback, recognition, and hands-on leadership.
• Help build an engaged, accountable, and collaborative team culture aligned with brand values.
• Partner with the Store Manager on performance management, succession planning, and talent development.
• Represent the brand in the local community by supporting partnerships, events, and in-store activations.
• Collaborate with neighboring Leap-powered stores and assist with market initiatives, new store openings, and business needs as required.
• Oversee daily store execution, including visual merchandising, inventory management, scheduling, shipment processing, opening and closing procedures, and operational compliance.
• Serve as Manager on Duty when needed, ensuring efficient store operations and an exceptional customer experience.
• Maintain a customer-ready environment that reflects brand standards.
• Oversee daily sales floor standards, including organization, replenishment, cleanliness, and overall store presentation.

Benefits

• Bonus eligibility.
• Medical, dental, and vision benefits for employees averaging 32 or more hours per week.
• AllOne Health Employee Assistance Program.
• 401(k).
• Accrued paid time off: full-time hourly employees can accrue up to two weeks (80 hours) annually, subject to restricted dates during busy retail seasons and manager approval; part-time hourly employees accrue PTO in accordance with local laws.
• Employee discount and wardrobe allotment for participating Leap brands.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed