Assistant Manager: Rowing Blazers

Leap • New York, NY

10d

About The Position

The Assistant Manager is an emerging retail leader who partners closely with the Store Manager to lead the daily success of the Rowing Blazers boutique. The role supports business priorities, develops a high-performing team, and delivers an elevated in-store experience. When the Store Manager is absent, the Assistant Manager leads the business, ensuring sales goals are pursued, operational standards are maintained, and the team is prepared for success.

The position oversees sales-floor leadership, customer experience, team development, brand presence, and daily store operations. Responsibilities include supporting business performance and customer loyalty; recruiting, onboarding, coaching, and developing team members; representing the brand in the local community; and overseeing visual merchandising, inventory, scheduling, shipment processing, opening and closing procedures, and operational compliance. The Assistant Manager may serve as Manager on Duty and may support neighboring Leap-powered stores, market initiatives, and new store openings as required.

Hourly pay is $29–$32. Compensation depends on the candidate's experience, skills, competencies, and qualifications. The position requires flexible availability, including evenings, weekends, holidays, and occasional travel as needed, and the ability to stand, walk, climb ladders, and lift up to 50 pounds.

Requirements

• 2–4 years of retail leadership experience in boutique, premium, specialty, or customer-focused retail environments.
• Demonstrated ability to drive sales, develop high-performing teams, and deliver exceptional customer experiences.
• Strong business acumen and ability to interpret performance metrics and execute strategies that improve results.
• Proven ability to coach, motivate, and develop others through hands-on floor leadership.
• Experience supporting recruitment, onboarding, and performance development.
• Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
• Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs.
• Must be at least 18 years of age.

Nice To Haves

• Experience with Shopify, Endear CRM, Slack, and Google Workspace.

Responsibilities

• Partner with the Store Manager to achieve sales goals, profitability, and key business objectives.
• Monitor daily business performance, identify opportunities, and help execute strategies to maximize results.
• Lead by example on the sales floor, promoting strong selling behaviors and customer engagement.
• Foster a welcoming, personalized shopping experience that builds customer loyalty and brand affinity.
• Coach the team in thoughtful service, product expertise, and meaningful customer interactions.
• Support customer outreach and local initiatives that encourage repeat business and long-term relationships.
• Recruit, onboard, coach, and develop team members through feedback, recognition, and hands-on leadership.
• Help build an engaged, accountable, and collaborative team culture aligned with brand values.
• Support performance management, succession planning, and talent development in partnership with the Store Manager.
• Represent the brand in the local community by supporting partnerships, events, and in-store activations.
• Collaborate with neighboring Leap-powered stores and assist with market initiatives, new store openings, and other business needs as required.
• Oversee daily store execution, including visual merchandising, inventory management, scheduling, shipment processing, opening and closing procedures, and operational compliance.
• Serve as Manager on Duty when needed, ensuring efficient operations and an exceptional customer experience.
• Maintain a customer-ready environment that reflects the brand's standards of excellence.
• Oversee daily sales-floor standards, including organization, replenishment, cleanliness, and overall store presentation.

Benefits

• Bonus eligibility
• Medical, dental, and vision benefits for employees averaging 32 or more hours per week
• AllOne Health Employee Assistance Program
• 401(k)
• Accrued paid time off: full-time hourly employees can accrue up to two weeks (80 hours) annually, subject to restricted dates during busy retail seasons and manager approval; part-time hourly employees accrue PTO in accordance with local laws
• Employee discount and wardrobe allotment for participating Leap brands

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed