About The Position

The Estée Lauder Companies is seeking an inspirational and dynamic Assistant Store Manager for Jo Malone London at Easton Town Center in Columbus, Ohio. The Assistant Store Manager supports the Store Manager in leading, coaching, and developing Sales Associates to achieve sales, customer service, and operational targets. The role is suited to an ambitious, high-performing self-starter with a passion for retail and coaching others. The company offers progressive career opportunities, training and development, and a competitive remuneration and benefits package.

Requirements

  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Previous supervisory experience and a proven track record of coaching or mentoring others to achieve sales and customer service targets.
  • Retail operations experience, including inventory management and cash reconciliation.
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
  • Proficiency in Microsoft Office.
  • Must be able to provide proof of the right to live and work in the country if invited to interview.

Responsibilities

  • Support the Store Manager in leading, coaching, and developing Sales Associates.
  • Help the team achieve sales, customer service, and operational targets.

Benefits

  • Progressive career opportunities
  • Training and development
  • Competitive remuneration and benefits package
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