Assistant Store Manager Milpitas

Michael Kors Stores California•San Francisco, CA

About The Position

Michael Kors is seeking a fashion-minded Assistant Store Manager to work in a creative, fast-paced store environment. The role partners with a team focused on the client experience and building lasting customer relationships. The Assistant Store Manager drives business results, motivates and coaches the team, and executes daily business and operational processes while helping foster an inspiring environment with opportunities for development and growth. The position includes leading store opening and closing tasks, delivering elevated customer service, building a client book, and using available tools and technology to support omnichannel sales. The role requires flexibility to meet store scheduling needs, including weekends, holidays, and high-traffic retail days. It also involves standing and walking for extended periods, lifting and carrying merchandise, and operating point-of-sale equipment.

Requirements

At least 3 years of relevant retail management experience.
Proficiency in reading, speaking, and writing in English.
Authorization to work for any employer in the United States; visa sponsorship is not available.
Ability to meet store scheduling and availability expectations, including a flexible schedule and work on weekends, holidays, and high-traffic retail sales days.
Ability to stand and walk for extended periods, up to 8 hours per shift.
Ability to lift and carry up to 30 pounds.
Ability to reach overhead, bend, kneel, and stoop.
Ability to handle merchandise and operate point-of-sale equipment.
Ability to visually assess merchandise and customer needs.
Ability to communicate clearly with customers and team members in written and verbal formats.
Ability to work in busy environments, including under bright lights, with music, and during peak traffic hours.

Nice To Haves

Ability to mentor others and continue developing personal leadership qualities.
Energetic, motivated, and engaging approach, with a love for fashion and the ability to act as a brand ambassador.
Knowledge of clienteling and ability to build lasting customer relationships.
Strong customer-service orientation and enthusiasm for styling and fashion sales.
Technological savvy and an entrepreneurial spirit.

Responsibilities

Drive results by delivering an elevated customer experience.
Lead and execute key opening and closing duties and operational tasks.
Coach and develop the team on current trends, styling, and selling techniques to foster customer relationships.
Maintain high customer service standards while demonstrating leadership and multitasking capabilities.
Build a client book by establishing customer relationships that drive additional traffic and engagement.
Drive omnichannel sales using available tools and technology.
Help foster a fun, inspiring, and rewarding store environment.