Assistant Store Manager - Torrance, CA
About The Position
The Assistant Store Manager is the heartbeat of the store, supporting store operations, leading and developing the team, and elevating the client experience. In collaboration with the Store Manager, this role ensures smooth daily operations, exceptional client service, and strong sales and profitability in a fast-paced retail environment. The Assistant Store Manager recruits and develops talent, coaches and mentors associates, manages performance, and maintains Sephora’s operational and brand standards. The role is on-site at the Del Amo store in Torrance, California, and requires availability for evenings, weekends, and holidays.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments.
- Ability to drive results and elevate team performance through hands-on leadership.
- Strong ability to recruit, inspire, and develop talent.
- Strong communication and interpersonal skills, including the ability to build trust and deliver constructive feedback.
- Commitment to coaching, mentorship, actionable feedback, learning, and accountability.
- Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.
- Availability to work evenings, weekends, and holidays.
Responsibilities
- Collaborate with the Store Manager to support smooth daily operations and deliver exceptional client experiences while driving sales and profitability.
- Coach, inspire, and empower team members to meet performance goals and foster growth, development, and accountability.
- Attract, hire, and onboard talent to build a diverse and inclusive team.
- Promote continuous learning through real-time coaching, actionable feedback, and ongoing support.
- Conduct performance appraisals and provide mentorship and feedback to support team members’ career development and engagement.
- Deliver outstanding client service, resolve concerns, and encourage engagement through loyalty programs and personalized experiences.
- Maintain a visually inspiring, immaculate store and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources while adapting to changing priorities and opportunities.
Benefits
- Medical, dental, and vision coverage for employees and dependents.
- Employer-paid disability and life insurance.
- 401(k) with a 4% employer match.
- FSA and HSA programs.
- Student Debt Retirement plan allowing qualifying student loan payments to earn the 401(k) match.
- Vacation paid time off, sick paid time off, and protected leave.
- Training, tuition reimbursement, and leadership development.
- 30% discount on merchandise and services, opportunities for free products or gratis, and flash sale discounts on LVMH brand products.
- Free mental health and financial coaching resources with 24/7 access.
- Volunteer and donation matching.
- Potential eligibility to earn bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
