Assistant Store Manager - Bossier City, Bossier City, LA

DTLR, Inc.•Bossier City, LA

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support maximum sales and profitability. The role involves executing merchandising plans, managing expenses and inventory, training and developing the store team, supporting human resources activities, and providing outstanding customer service. The Assistant Store Manager is responsible for the quality and performance of store staff, compliance with company policies and operating standards, and helping the store meet budget and shrink goals. The position requires a flexible schedule, including days, nights, weekends, and holidays, and a standard work week not exceeding 40 hours. The employee may work in multiple stores within the assigned district and must be willing to travel by car, plane, or train. Physical requirements include standing for extended periods and lifting, carrying, pushing, or pulling up to 50 pounds. Reliable transportation is required.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy in sensitive or confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven approach, critical and creative thinking, project management, time management, analytical skills, and strong organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, and prioritize effectively in response to changing demands from multiple sources.
Ability to execute directives with precision and consistency.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.
Willingness to travel by car, plane, or train.
Availability for a flexible schedule that includes days, nights, weekends, and holidays.

Responsibilities

Support the Store Manager in daily store operations and in achieving sales and profitability goals.
Oversee the quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist with and provide feedback to the Store Manager on annual employee performance evaluations.
Assist with expense management and develop strategies to keep store performance in line with budget.
Help monitor and identify loss or inventory inconsistencies, supporting shrink results at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support training employees in suggested selling and merchandising techniques.
Uphold customer service standards and provide a friendly environment where customers receive outstanding service.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.