ASSISTANT STORE MANAGER-HINESVILLE

Goodwill Southeast Georgia•Hinesville, GA

About The Position

The Assistant Store Manager assists the Store Manager in maintaining an organized and efficient store and creating an enjoyable shopping experience. The role supports store operations, sales performance, inventory management, staffing, customer service, and employee development in accordance with established policies and procedures. The position also collaborates with program staff to support training for participants and contributes to Goodwill’s mission and community services.

Requirements

High school diploma or equivalent.
At least 2 years of retail sales experience.
At least 2 years of supervisory experience.
Strong leadership skills and the ability to train, develop, and motivate staff.
Customer-focused approach and a demonstrated ability to drive sales.
Experience working with diverse customer groups and individuals with disabilities.
Ability to identify when to escalate issues to management.
Ability to travel to other store locations if required.
Ability to frequently move racks and stock, lifting up to 10 pounds regularly and up to 25 pounds occasionally.
Ability to stand for extended periods.

Responsibilities

Supervise employees working in sales, inventory, cash reconciliation, and customer service in accordance with established policies.
Open and close the store at scheduled times and perform mid-shift duties.
Understand budgeted sales goals and help the Store Manager achieve them through daily budget sheets, inventory management, pricing, and customer service.
Build and maintain a motivated, well-trained sales team; communicate promotions and policies; and evaluate employee performance.
Complete daily and weekly sales reports, manage inventory, order stock, maintain sales logs, process payroll, and schedule staff.
Display and merchandise stock to create an appealing selling environment.
Address customer complaints about sales, merchandise, or store policy efficiently and tactfully.
Perform subordinate duties, including organizing displays and assisting customers.
Collaborate with program staff to provide effective training for participants.
Schedule daily tasks, evaluate team performance, and make recommendations.
Ensure compliance with all policies and procedures.
Complete related assignments that support the organization’s mission.