Full-Time Assistant Store Manager

ALDI•Morgantown, WV

About The Position

The Assistant Store Manager supports the direct leader in overseeing store operations and performance. The role includes helping develop and implement operational action plans, managing employee schedules and responsibilities, identifying training and development opportunities, and supervising the team’s day-to-day work. The Assistant Store Manager helps maintain inventory, product quality and presentation, customer service, cleanliness, equipment, and compliance with company procedures. Duties must be performed with or without reasonable accommodation. This is a full-time position averaging 38 hours per week. The starting wage is $24.50 per hour, increasing to $25.50 per hour in Year 2.

Requirements

  • Must be 18 years of age or older.
  • Ability to work independently and within a team environment.
  • Ability to provide and lead others in providing prompt, courteous customer service.
  • Ability to develop rapport, trust, and open communication that supports direct reports’ growth and job performance.
  • Ability to interpret and apply company policies and procedures.
  • Ability to establish goals and guide employee performance to ensure quality and completion of assignments.
  • Ability to evaluate and drive the performance of oneself and others.
  • Ability to understand and apply management principles related to budgeting, personnel costs, and expenses.
  • Ability to operate a cash register efficiently and accurately.
  • Ability to safely and properly operate an electric or manual hand jack, floor scrubber, and cardboard baler, and perform general cleaning duties to company standards.
  • Excellent verbal and written communication skills.
  • Ability to stay organized, multitask professionally and efficiently, follow instructions, and attend to detail.
  • Meet applicable state and local requirements for handling and selling alcoholic beverages.
  • Minimum of 3 years of progressive experience in a retail environment.
  • Ability to perform the physical demands of the role with or without reasonable accommodation.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Prior management experience preferred.

Responsibilities

  • Assist the direct leader with developing and implementing action plans to improve operating results.
  • Establish and communicate job responsibilities and performance expectations to direct reports.
  • Identify training and development opportunities for direct reports.
  • Communicate and model company strategy and core values to foster teamwork and employee engagement.
  • Monitor the competitive environment and inform the direct leader of adjustments needed to maintain the company’s competitive position.
  • Provide product feedback and recommend items to add or discontinue.
  • Participate in interviewing store personnel.
  • Communicate weekly information, team milestones, developments, and concerns.
  • Ensure personnel follow inventory procedures, product handling guidelines, and cash control policies to minimize losses.
  • Resolve operational customer concerns appropriately when the direct leader is absent.
  • Identify and address hazards, ensure proper ergonomics, and maintain store equipment in working order.
  • Maintain store cleanliness standards and proper signage.
  • Assist the direct leader with maintaining stock levels through appropriate product ordering.
  • Merchandise products neatly to maximize sales.
  • Ensure product quality and freshness and the accuracy of product signage.
  • Assist with achieving store payroll and total loss budgets, conducting inventory counts, and training new employees.
  • Supervise day-to-day team operations and escalate issues when necessary.
  • Ensure direct reports complete assigned responsibilities promptly and effectively to provide a high level of customer service.
  • Comply with company policies and procedures and protect the security and confidentiality of documents and data.
  • Perform other duties as assigned.
  • Stock merchandise from receiving areas to shelves, including placing products weighing up to 45 pounds at various heights.
  • Perform general store movements and tasks including sitting, standing, bending, reaching, pushing, pulling, lifting, carrying, and walking.
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