Assistant Store Manager - Orangeburg, Orangeburg, SC

DTLR, Inc.•Orangeburg, SC
•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in overseeing daily retail store operations to support maximum sales and profitability. The role includes executing merchandising, managing expenses and inventory, training and developing the store team, supporting human resources activities, and delivering outstanding customer service. The position is responsible for staff performance and policy compliance, and helps ensure that store operations meet company standards and budget goals. The standard workweek is not to exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The employee may need to work in multiple stores in the assigned district, travel by car, plane, or train, and work extended hours during critical project phases. Reliable transportation is required.

Requirements

  • At least one year of retail management experience.
  • Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
  • Strong interpersonal skills and demonstrated poise, tact, and diplomacy when handling sensitive or confidential situations.
  • Ability to think strategically and plan and organize effectively.
  • Professionalism in all situations.
  • Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
  • Results-driven approach with critical and creative thinking skills; project management, time management, analytical, and organizational skills.
  • Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
  • Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
  • Ability to execute directives precisely and consistently.
  • Working knowledge of Microsoft Office products.
  • Willingness to work in multiple stores in the assigned district.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
  • Reliable transportation.
  • Willingness to travel by car, plane, or train.

Responsibilities

  • Support the Store Manager in daily store operations and the achievement of sales and profitability goals.
  • Be responsible for the overall quality and performance of retail store staff.
  • Ensure compliance with company policies and procedures.
  • Model effective leadership to build commitment to store goals and training standards.
  • Assist with recruiting, selecting, training, and developing store personnel.
  • Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
  • Assist with expense management and develop strategies to help the store perform within budget.
  • Help monitor and identify loss or inventory inconsistencies so the store meets shrink goals at or below the company plan.
  • Monitor and control operational compliance, safety, and business standards.
  • Support employee training in suggested selling and merchandising techniques.
  • Uphold customer service standards and provide a friendly environment in which customers receive outstanding service.
  • Assist with accurate, regular merchandise inventory counts.
  • Perform other duties as assigned.
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