Clifton Park New York - Assistant Store Manager

Goodwill NYNJ • Clifton Park, NY

1d • Onsite

About The Position

Goodwill Greater New York and Northern New Jersey (GWNYNJ) is seeking an Assistant Store Manager for their Clifton Park, New York Store. This role supports the store team to drive production growth, embed the brand, provide excellent customer service, and cultivate high-performing teams. The Assistant Store Manager drives operational excellence by adhering to Goodwill NYNJ standards and maintaining attention to detail. This leader fosters an environment of learning and embodies the company's mission. The position is ideal for someone who enjoys fast-paced environments and wants to take ownership of their business.

Requirements

• High school diploma, GED equivalency required, or its equivalent in courses of business or marketing.
• Two (2) years of supervisory experience.
• Two (2) years of retail experience.
• Proficient in Microsoft suite and ability to adapt to internal applications.
• Strong interpersonal and communication skills (verbal and written).
• Able to stand for long periods of time.
• Able to push/pull up to 50lbs.
• Open availability and able to work holidays.
• Proven ability to drive and exceed individual and store results.
• Proven ability to build lasting relationships with colleagues.
• Ability to adapt to and engage with internal and external customers.
• Good verbal and written communication skills with customers, sales leadership team and colleagues.
• Demonstrated collaborative skills and ability to work well within a team.
• Ability to receive feedback and act when appropriate.
• Accuracy and attention to detail required.
• Ability to work a flexible schedule based on business needs which include evenings, weekends and holidays.

Nice To Haves

• Some college preferred.

Responsibilities

• Operate in accordance with established hours of business and ensure proper staffing.
• Control and minimize store expenses.
• Recommend ways to increase sales efficiency.
• Develop and expand local donor base.
• Ensure excellent customer relations are maintained, including training employees on customer and donor interaction and monitoring their performance.
• Maintain a supply of cash and change sufficient to meet daily business needs.
• Ensure general conditions of the store meet high standards at all times.
• Ensure the premises are always safe for customers and employees.
• Ensure employees are trained in and comply with security policies and procedures.
• Establish and monitor sound cash-handling procedures consistent with company policy.
• Ensure timely bank deposits.
• Maintain excellent cleanliness of the store, including restrooms, donation center, and back room.
• Ensure safety and security of store assets and premises.
• Prepare, review, approve, and/or submit sales reports, invoices, donor logs, cash reports, petty cash requests, etc. as required.
• Process, price, tag, hang, and display merchandise to maximize sales.
• Ensure performance standards and goals are met regularly.
• Schedule interviews and recommend hiring of store employees.
• Conduct initial training, recurrent training, or training in new skills, policies, or procedures.
• Ensure employees accurately and properly record all hours worked.
• Assist store manager with employee performance evaluation and discussion.
• Assist store manager to manage staff compensation and incentives.
• Responsible for payroll reconciliation in the absence of the Store Manager.
• Schedule and conduct periodic store-employee meetings to discuss new matters or particular problems.
• Enforce all personnel, loss prevention, and operational policies and procedures.

Benefits

• Generous Time off policy
• Health, wellness and financial resources
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED