Assistant Store Manager - Pro & Design Sales - Santa Rosa

FRIEDMANS HOME IMPROVEMENT•Santa Rosa, CA

49d•$80,000 - $84,000•Onsite

About The Position

Friedmans Home Improvement is looking for an Assistant Store Manager in our Pro & Design Sales in our Santa Rosa retail location. This Assistant Store Manager will be responsible for leadership and mentorship of our Team Members, processes, and policies throughout our retail store. No previous hardware store knowledge is needed.

Requirements

Advanced education or training from college or university, with 5+ years in a retail environment or equivalent combination of education and/or experience
Minimum mid-level management background with exceptional supervisory skills
Experience with Microsoft Office (Outlook, Word, Excel)

Nice To Haves

Microsoft D365 experience is preferred
Proven ability to lead, develop and grow a team
Develop and maintain strong cross-functional relationships
Excellent organizational and communication skills
Ability to follow through issues to resolution

Responsibilities

Oversees departments of 20-40 Team Members depending on Business Channel and scope of assignment
Key in the development of the future leaders of the organization, through training Team Members in policies, SOPs, product knowledge and other related job duties
Key in understanding the voice of the customer to elevate the organization and resolve areas of opportunity
Advanced knowledge of products, software systems and operational procedures with the ability to coach and mentor
Ability to move throughout the floor and departments, assisting all Team Members within the store as Manager on Duty
Responsible for the opening and closing store duties
Knowledge of sales reporting, labor report, margin erosion and managed labor
Responsible for interviewing, hiring, and training new Team Members
Planning, assigning, and directing daily workflow within Business Channel
Performance management through review writing, rewarding and giving feedback to Team Members