Assistant Store Manager Class A (Maize - #37)

Goodwill Industries•Wichita, KS

21d•Onsite

About The Position

The Assistant Store Manager helps manage and operate a Goodwill retail store while advancing the organization’s mission to transform lives and communities through education, training, and employment. The role supervises employees across sales, processing, and other store functions; supports employees with disabilities or barriers to employment; and models Goodwill’s standards of integrity, responsibility, and customer service. The Assistant Store Manager supports the Store Manager in daily operations, including staffing and employee development, sales-floor and processing-area oversight, inventory and merchandising, administrative tasks, cash handling, and customer service. When the Store Manager is unavailable or as instructed, the Assistant Store Manager completes schedules and evaluations, handles employee matters, maintains ADP, and oversees store operations. The position also maintains the store and grounds, safeguards people and property, and makes daily bank deposits using personal transportation. The role requires a high school education or equivalent, one to three years of management experience, a valid and insurable driver’s license, and the ability to lift up to 50 pounds. The employee must work at least two nights per week and be available to work Saturdays and Sundays. The position is located at 3737 N Maize Rd., Wichita, Kansas.

Requirements

High school education or equivalent.
One to three years of management experience.
Valid driver’s license and ability to be insured.
Must pass or complete a background check.
Must have a telephone and maintain it in working order within the telephone company’s maintenance capabilities.
Knowledge of bookkeeping and accounting sufficient to maintain sales records and reports related to store operations.
Pleasing personality, well-groomed appearance, excellent character references, and a well-developed sense of responsibility.
Ability to work at least two nights per week and on Saturdays and Sundays.
Ability to count all monies for store operations.
Ability to lift, push, pull, and carry up to 50 pounds on a daily basis; rarely, handling loads over 50 pounds and up to 100 pounds.
Ability to make daily bank deposits using personal transportation.
Skills and proficiencies include delegation, customer service, motivating and managing people, ethics and trust, written and oral communication, computer and math skills, leadership, adaptability, product knowledge, planning and organization, accuracy, teamwork, mentoring, performance coaching, cash handling, interpersonal skills, hiring and training, and safety and security.

Responsibilities

Help manage and operate the retail store in accordance with Goodwill’s mission and procedures.
Supervise sales associates, processors, door attendants, team leaders, and other store personnel as assigned.
Complete employee work schedules and evaluations; counsel, hire, terminate, and train employees when the Store Manager is unavailable or as instructed.
Maintain ADP when the Store Manager is unavailable and approve employee hours and enter leave in a timely manner.
Oversee store operations, including inventory, warehouse activity, stock rotation, and processing areas, as directed by the Store Manager.
Serve as hiring manager in the Store Manager’s absence.
Attend to customer needs, greet customers, sell merchandise as time permits, and handle complaints fairly and impartially.
Promote special events and maintain new merchandise areas, including stocking, inventory, marking, and compliance with new-goods procedures.
Receive and check incoming stock, supervise checkouts and stock transfers, maintain orderly stock placement, rotate stock, and mark down prices according to store procedures.
Suggest and maintain displays and advertising ideas, and prepare and place signs in sales areas and windows.
Perform administrative and clerical duties, including preparing stock requests and forms, ordering supplies, handling mail, and handling cash according to procedures.
Maintain store premises and grounds in a clean, neat, orderly, and presentable condition; report repair needs and recommend replacements.
Maintain store operating records, review and analyze sales, and make recommendations to the Store Manager, Area Manager, and Vice President of Operations.
Count store monies and keep the safe and money secured when handling funds.
Make daily bank deposits using personal transportation and ensure secure delivery of deposits.
Promote employee safety, monitor for hazards and unsafe conditions, safeguard premises and materials, and report safety-policy violations.
Support Goodwill’s mission and other departments, represent Goodwill in the community, and support accessible services and facilities.
Maintain ethical standards and confidentiality, and keep management informed of significant events and operational recommendations.
Perform other duties as assigned.

Benefits

Medical and prescription plan, available the first of the month following employment.
Paytient Medical Assistance Plan, available the first of the month following employment.
Dental plan with orthodontia option, available the first of the month following employment.
Vision care plan, available the first of the month following employment.
Flexible spending accounts, available the first of the month following employment.
Group life and AD&D insurance, available the first of the month following employment.
401(k) plan, available the first of the month following 90 days of employment.
Paid time off and sick leave, accruing from the first day of employment.
Eight hours of paid volunteer time off per year.
Paid holidays.
Accident and critical illness coverage.
Employee assistance program.
Employee referral bonus.
Tuition reimbursement program.
Employee discount at Goodwill Industries of Kansas stores.