Assistant Store Manager - Beaufort, Beaufort, SC

DTLR, Inc.•Beaufort, SC

About The Position

The Assistant Store Manager assists the Store Manager with the daily operations of a retail store, helping ensure maximum sales and profitability through merchandising execution, expense and inventory management, team training and development, human resources management, and outstanding customer service. The role is responsible for the quality and performance of store staff, compliance with company policies and procedures, operational safety and business standards, and supporting store goals, including shrink targets and budget performance. The position requires a flexible schedule that may include days, nights, weekends, and holidays. The standard work week does not exceed 40 hours. The employee may work in multiple stores within the assigned district and must be able to travel. Physical requirements include standing for extended periods and lifting, carrying, pushing, or pulling up to 50 pounds.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent English communication skills for interacting with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Ability to maintain professionalism in all situations.
Proficient analytical ability to gather and summarize data, solve administrative problems, and prioritize work.
Results-driven, with critical and creative thinking skills and project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, and set priorities while responding proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Support the Store Manager in daily store operations and the achievement of sales, profitability, and store goals.
Oversee the quality and performance of retail store staff and ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager with annual performance evaluations and provide feedback.
Assist with expense management and develop strategies to keep store performance in line with the budget.
Monitor and identify issues involving store loss or inconsistencies, supporting shrink results at or below the company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide a friendly environment where customers receive outstanding service.
Assist with accurate, regular merchandise inventory counts.
Perform other duties as assigned.