Assistant Store Manager - AVESTAN - Elizabeth St
About The Position
AVESTAN is a conceptual store and continuation of DECIEM co-founder Brandon Truaxe’s journey into the world of aromas. The store is home to a single fragrance and offers customers unique, immersive shopping experiences. The Assistant Store Manager is a human leader who helps create memorable experiences and bring the AVESTAN experience to life at the Elizabeth Street store in New York. Working closely with the Store Manager, this role helps lead and inspire the team, deliver high standards of customer service, and create a welcoming, elevated environment for customers. The Assistant Store Manager also supports team culture, day-to-day store operations, and consistent representation of the AVESTAN experience. This is a full-time fixed-term contract ending in November 2027.
Requirements
- At least 3 years of retail or customer service experience, including at least 1 year in a supervisory or management role.
- Strong leadership and communication skills, with the ability to coach, motivate, and develop a team.
- Strong commercial and numerical skills.
- Proficiency in MS Office, particularly Excel and PowerPoint.
- Excellent time management and problem-solving skills, with the ability to prioritize and support daily store operations.
- Strong attention to detail and a passion for delivering exceptional, personalized client experiences.
Nice To Haves
- Retail supervisory or management experience in luxury, fragrance, beauty, fashion, or premium retail.
Responsibilities
- Support the Store Manager in leading and supervising store staff across sales, operations, merchandising, and customer experience.
- Motivate, coach, and develop team members to achieve and exceed KPIs and sales targets.
- Assist with daily and monthly sales reporting and revenue tracking.
- Support recruitment, onboarding, and training of team members in partnership with Recruitment and leadership teams.
- Conduct team briefings, contribute to one-to-ones and performance reviews, and provide ongoing feedback and coaching.
- Support employee relations matters and help foster a positive, inclusive workplace culture.
- Assist with store scheduling, payroll adjustments, attendance systems, and PTO management.
- Ensure smooth day-to-day store operations, including inventory management, POS systems, omnichannel services, and compliance with company policies.
- Maintain high standards of visual merchandising, health and safety, and operational excellence across the store.
- Deliver exceptional customer experiences, support community partnerships and events, and help drive brand engagement.
- Act as the Manager on Duty when required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
