Assistant Store Manager, Westfield Culver City - Culver City, CA
About The Position
Michael Kors is seeking a fashion-forward, results-driven Assistant Store Manager to help lead a team focused on customer experience and lasting client relationships. The role partners with the team to motivate staff, deliver sales results, and execute daily business and operational processes in a fast-paced retail environment. The Assistant Store Manager helps create an inspiring environment and supports team and individual development. The position requires relevant retail management experience, English proficiency, U.S. work authorization, and availability for a flexible schedule that includes weekends, holidays, and high-traffic retail days. The role involves standing and walking for up to eight hours per shift, lifting and carrying up to 30 pounds, reaching, bending, kneeling, and stooping, handling merchandise, and operating point-of-sale equipment. It also requires visual assessment of merchandise and customer needs, clear written and verbal communication, and working in busy environments with bright lights, music, and peak customer traffic. Reasonable accommodations may be made for qualified individuals with disabilities.
Requirements
- At least 3 years of relevant retail management experience.
- Proficiency in reading, speaking, and writing in English.
- Authorization to work for any employer in the United States; visa sponsorship or transfer is not available.
- Ability to meet store scheduling and availability expectations, including a flexible schedule with weekends, holidays, and high retail traffic and sales days.
- Ability to stand and walk for extended periods, up to 8 hours per shift.
- Ability to lift and carry up to 30 pounds.
- Ability to reach overhead, bend, kneel, and stoop.
- Ability to handle merchandise and operate point-of-sale equipment.
- Ability to visually assess merchandise and customer needs.
- Ability to communicate clearly with customers and team members in written and verbal formats.
- Ability to work in busy environments, including under bright lights, with music, and during peak traffic hours.
Nice To Haves
- Ability to mentor others and continue developing personal leadership qualities.
- Energetic, motivated, and engaging approach; serves as a brand ambassador with a love for fashion.
- Knowledge of clienteling and the ability to build lasting customer relationships.
- Strong customer-service focus and a passion for selling, styling, and fashion.
- Technological savvy and an entrepreneurial spirit.
Responsibilities
- Drive results by delivering an elevated customer experience.
- Lead and execute key opening and closing duties and operational tasks.
- Demonstrate flexibility and a desire for individual growth in a fast-paced store environment.
- Foster customer relationships by developing and coaching the team on current trends, styling, and selling techniques.
- Maintain the highest customer service standards while demonstrating leadership and multitasking capabilities.
- Build a client book by establishing client relationships to drive additional traffic and client engagement.
- Drive omnichannel sales by using available tools and technology.
Benefits
- Generous vacation days.
- Internal mobility across brands.
- Cross-brand discount.
- Exclusive employee sales.
- Paid parental leave.
- 401(k) match.
- Clothing allotment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
