Retail Assistant Store Manager, Maje, Aventura Mall

SMCP NORTH AMERICA (US, CANADA)•Aventura, FL

8h•Onsite

About The Position

SMCP is a fashion house that embodies Parisian elegance with its brands, Sandro and Maje. The company focuses on accessible luxury, high-fashion designs, and sustainability. Operating in over 47 countries, SMCP is financially stable and experiencing growth, guided by a strong senior leadership team. Their culture emphasizes engagement, inclusivity, and corporate social responsibility, with ambitious sustainability goals for 2030. SMCP aims to offer Parisian chic with a modern twist, blending casual elegance and evening sophistication for individuals who value style and sustainability. The company is committed to growth, stability, and internal mobility, fostering a culture of creativity, engagement, and career opportunities. SMCP's collections from Sandro and Maje combine timeless Parisian style with a contemporary edge.

Requirements

2+ years of prior supervisory experience in a client-focused retail environment.
Passionate about fashion, styling, and delivering exceptional service.
Strong communicator with a natural ability to coach and develop talent.
Problem-solver with a track record of setting and achieving goals.
Team-oriented leader who fosters a positive and motivating workplace.
Resourceful in building client relationships and attracting new talent.
Flexible availability, including evenings, weekends, and holidays, is required.
Aligned with SMCP’s core values and dedicated to growing within the brand.

Responsibilities

Deliver an elevated client experience while inspiring and coaching the team to achieve excellence.
Lead by example, creating a dynamic and welcoming shopping environment.
Drive personal sales performance, contributing at least 20% to the store’s monthly sales plan.
Mentor and motivate the team to achieve and exceed key performance indicators (KPIs).
Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques.
Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions.
Foster a culture of trust, collaboration, and continuous improvement within the team.
Act as Manager on Duty, utilizing strong problem-solving skills to address and resolve client concerns.
Support visual merchandising initiatives, ensuring compliance with brand guidelines.
Maintain a visually appealing boutique that reflects the brand's aesthetic and standards.
Support the Store Manager in all aspects of store operations, ensuring efficiency on the sales floor and behind the scenes.