Retail Sales Associate, Aventura Mall

Nestle Operational Services Worldwide SA•Aventura, FL

2d•Onsite

About The Position

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us! Reimagine what coffee can be. Reimagine what you can become. Let’s grow together. Do you have a passion for coffee and a talent for exceptional customer service? Join our team as Retail Sales Associate at our luxury boutique in Aventura Mall. As the welcoming face of our retail boutique, you will guide and assist our customers, providing an inviting experience that goes beyond selling coffee. Your knowledge will help customers discover their perfect coffee match and create unforgettable moments with Nespresso!

Requirements

Inherently a people person and thrive in a customer service environment.
Enjoy working in a fast-paced environment, thinking on your feet and adaptable to change.
Punctual and available to work open and closing shifts, weekends, and holidays.
Patience for day-to-day challenges and resourceful in troubleshooting on the spot.

Responsibilities

Share Nespresso's mission and values in sustainability and recycling, contributing to positive change through the power of coffee.
Create a memorable experience for customers, making them feel valued and eager to return.
Understand customer needs and recommend personalized coffee and machine solutions.
Offer complimentary coffee tastings and display coffee and product knowledge to build customer base and sales.
Proactively support and collaborate with team members to create a cohesive and successful work environment.
Maintain the boutique environment, assisting with shipments, arranging displays, keeping the coffee wall stocked, and ensuring cleanliness.
Undergo a training period that sets you up for success.