Retail Assistant Store Manager (Product/ Back of House)

Vuori, IncSan Diego, CA
$21 - $25Onsite

About The Position

Vuori is looking for an Assistant Store Manager of Product who will play a pivotal role in the seamless functioning of our retail store through a focus on visual merchandising and product operational excellence. As an Assistant Store Manager of Product at Vuori, you take full ownership of identifying and resolving product operation challenges in-store, proactively engaging with the General Manager and key retail partners to establish feedback loops that drive continuous improvement and elevate customer experience and visual experience. You are a high-level business thinker, using reporting analytics and personal business knowledge to proactively plan for product actions and moves. You deeply understand how systems within our business connect to and impact one another. You are agile in your work, quickly adopting company SOPs and establishing working routines in the store that are both efficient and effective. You can quickly pivot, adapting your strategic plans and routines to match the most immediate needs of the business. Beyond operational leadership, you’ll champion local community engagement and cultivate meaningful relationships that reflect Vuori’s values and lifestyle. You’ll inspire and grow high-performing teams, foster a positive and inclusive work environment, and empower your people to consistently deliver results across all of our retail priorities.

Requirements

  • Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day.
  • Must be a leader in punctuality and attendance, adhering to scheduled shifts.
  • Ability to develop relationships with customers and colleagues.
  • A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational skills and follow through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability and initiative.
  • Eager to develop new skills and responsive to feedback.

Nice To Haves

  • Willingness to lift and move products and equipment and boxes weighing up to 30 lbs
  • Willingness to stay active and move throughout the store during each shift
  • Willingness to reach, bend, and use a step stool or ladder when needed
  • Willingness to work in an environment with bright lights and music
  • Willingness to work as part of a team in a fast-paced retail environment

Responsibilities

  • Plan for and lead the execution of daily and weekly product operations tasks, including all inbound and outbound product shipments, role-modeling and upholding Vuori’s SOPs.
  • Lead and champion the implementation of product operations initiatives to enhance accuracy and efficiency in inventory management and product handling, consistently driving projects to timely completion and meeting all critical deadlines.
  • Swiftly identify and address product concerns, collaborating with the General Manager and HQ partners for continuous improvement and customer satisfaction.
  • Own and oversee the implementation of visual merchandising initiatives, including new product flips, mannequin looks, in season product management, and overall in-store standards.
  • Collaborate closely with the Field Visual Merchandiser to implement and adapt visual merchandising strategies that meet brand standards and seasonal objectives, demonstrating a keen understanding of business trends and customer preferences.
  • Support the General Manager in promoting a culture of excellence, emphasizing open communication, trust, respect, punctuality, accountability, and commitment to role responsibilities among staff members.
  • Partner with the General Manager to implement hiring, onboarding, and ongoing training, development, engagement strategy for store employees.
  • Champion a safe and healthy work environment by proactively identifying, assessing, and mitigating potential hazards or risks, and implementing best practices and safety protocols.
  • Take proactive ownership of the sales floor and sales team to ensure that customer experience remains the top priority, fostering a customer-centric environment where every interaction is meaningful and memorable.
  • Empower employees to make decisions and resolve customer issues independently, while providing guidance and support as needed.
  • Assist in the implementation of community initiatives. This includes highly effective product promotion and community event strategies that position the store as a destination for both shopping and community involvement.
  • Has the option to attend team sweats.
  • Represent the Vuori brand while in store and at community events.
  • Assist the General Manager in schedule and labor management, adhering to all company scheduling best practices and applicable local and state labor laws.
  • Support payroll efficiency by aligning labor deployment to operational demand and consistently achieving UPH targets through effective scheduling, productivity monitoring, and real‑time labor adjustments.
  • Assist in management of store expenses, fully utilizing allocated budget to recognize team performance and drive business results.

Benefits

  • Health Insurance
  • Savings and Retirement Plan
  • Employee Assistance Program
  • Generous Vuori Discount & Industry Perks
  • Paid Time Off
  • Wellness & Fitness benefits
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