Assistant Store Manager - College Center, Murfreesboro, TN

DTLR, Inc.•Murfreesboro, TN

11d

About The Position

The Assistant Store Manager assists the Store Manager in overseeing daily retail store operations to help achieve maximum sales and profitability. The role supports merchandising execution, expense and inventory management, employee training and development, human resources activities, and excellent customer service. The Assistant Store Manager is responsible for the quality and performance of store staff, helps ensure company policies and standards are followed, and supports the store in meeting its goals. The position may require working in multiple stores in the assigned district.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent English-language communication skills for communicating with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data for reports, find solutions to administrative problems, and prioritize work.
Results-driven approach, critical and creative thinking, project management, time management, analytical ability, and strong organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives with precision and consistency.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Support the overall quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist with and provide feedback to the Store Manager on annual performance evaluations for store employees.
Assist with expense management and develop strategies to help stores perform within budget.
Help monitor and identify issues related to store losses or inconsistencies and support shrink goals at or below the company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide a friendly environment where customers receive outstanding service.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.