Assistant Store Manager: Frankies Bikinis West Village

Leap•New York, NY
•$26 - $30•Onsite

About The Position

Frankies Bikinis is a female-led lifestyle brand offering swimwear, ready-to-wear, knits, and activewear. The brand was founded in Malibu in 2012 and has grown into an internationally recognized company. Its West Village boutique is powered by the Leap Platform. The Assistant Store Manager partners with the Store Manager to lead daily boutique operations, execute business priorities, develop the team, and deliver an elevated customer experience. When the Store Manager is absent, this role leads the business, supports sales goals, maintains operational standards, and ensures the team is set up for success. The position is bonus eligible, with an hourly pay range of $26–$30; compensation depends on the candidate’s experience, skills, competencies, and qualifications.

Requirements

  • 2–4 years of retail leadership experience in boutique, premium, specialty, or customer-focused retail environments.
  • Demonstrated ability to drive sales, develop high-performing teams, and deliver exceptional customer experiences.
  • Strong business acumen and ability to interpret performance metrics and execute strategies that improve results.
  • Ability to coach, motivate, and develop others through hands-on floor leadership.
  • Experience supporting recruitment, onboarding, and performance development.
  • Strong organizational skills and ability to manage multiple priorities in a fast-paced retail environment.
  • Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
  • Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs.
  • Must be at least 18 years of age.

Nice To Haves

  • Experience with Shopify, Endear CRM, Slack, and Google Workspace.

Responsibilities

  • Partner with the Store Manager to achieve sales goals, profitability, and key business objectives.
  • Monitor daily business performance, identify opportunities, and help execute strategies to maximize results.
  • Lead by example on the sales floor and encourage strong selling behaviors and customer engagement.
  • Foster a welcoming, personalized shopping experience that builds customer loyalty and brand affinity.
  • Coach team members in thoughtful service, product expertise, and meaningful customer interactions.
  • Support customer outreach and local initiatives that encourage repeat business and long-term relationships.
  • Recruit, onboard, coach, and develop team members through feedback, recognition, and hands-on leadership.
  • Help build an engaged, accountable, and collaborative team culture aligned with brand values.
  • Partner with the Store Manager on performance management, succession planning, and talent development.
  • Represent the brand in the local community by supporting partnerships, events, and in-store activations.
  • Collaborate with neighboring Leap-powered stores and assist with market initiatives, new store openings, and business needs as required.
  • Oversee daily store execution, including visual merchandising, inventory management, scheduling, shipment processing, opening and closing procedures, and operational compliance.
  • Serve as Manager on Duty when needed, ensuring efficient boutique operations and an exceptional customer experience.
  • Maintain a customer-ready environment that reflects brand standards.
  • Lead the business in the Store Manager’s absence while fostering a positive, high-performing store culture.

Benefits

  • Bonus eligible.
  • Medical, dental, and vision benefits for employees averaging 32 or more hours per week.
  • AllOne Health Employee Assistance Program.
  • 401(k).
  • Accrued paid time off: full-time hourly employees can accrue up to 80 hours annually, subject to restricted dates during busy retail seasons and manager approval; part-time hourly employees accrue PTO in accordance with local laws.
  • Employee discount and wardrobe allotment for participating Leap brands.
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