1445 - ASSISTANT MANAGER - GVILLE CAMPUS

GATE HR•Gainesville, FL

About The Position

The GATE Store Assistant Manager ensures customer service is the first priority by providing guests with a friendly and efficient experience. The Assistant Store Manager performs the Store Manager’s duties in their absence and collaborates with the Store Manager and Team Leader to control store operations and inventory. The role includes helping customers locate products and providing product information, stocking coolers and shelves, maintaining cleanliness and organization, performing minor equipment maintenance and repairs, and operating the register to process cash and credit card payments. The Assistant Store Manager supports daily store operations, including checking in vendors and deliveries, preparing bookkeeping records and bank deposits, and processing timesheets and payroll during the Site Manager’s absence. The role also addresses store and employee issues, helps maintain a safe work environment, and contributes to a positive team environment. Additional tasks may be assigned by GATE.

Requirements

Must be of legal age to sell alcohol and tobacco products.
Must successfully complete a pre-employment drug screening and background check.
Must be able to work a flexible schedule, including weekends and holidays.
Must have a valid driver’s license.
Must be able to speak, read, write, and comprehend English well enough to communicate effectively with customers and team members.
Must be detail-oriented and have strong organizational skills.
Must be able to stand for extended periods.
Must be able to lift, carry, and move up to 50 pounds.
Must be able to bend, kneel, stoop, and reach, including overhead.
Must be mathematically proficient.
Must have strong customer-service and problem-solving skills.
Must be capable of performing all duties of Sales Associates and Team Leaders.

Nice To Haves

Previous leadership or supervisory experience is preferred.

Responsibilities

Arrive at work on time and consistently, and follow uniform and grooming expectations; ensure the team is properly uniformed.
Attend required training, safety courses, and office and departmental meetings.
Report safety hazards, follow up to ensure they are corrected, and help provide a safe work environment.
Complete interior and exterior housekeeping during the assigned shift, including maintaining landscaping appearance, emptying trash cans, and keeping all areas clean throughout the day.
Perform minor repairs and maintenance on store and pump equipment.
Check in vendors, deliveries, and grocery orders.
Work with the Store Manager and Team Leader to control store operations and inventory.
Process timesheets and payroll during the Site Manager’s absence.
Perform bookkeeping procedures, including shift check-off, daily station reporting, and preparation of bank deposits.
Greet customers, help them locate products, and provide product information.
Ensure customers have a friendly and efficient checkout experience; operate the register to process cash and credit card payments.
Stock coolers and shelves and maintain knowledge of store inventory.
Address employee-relations issues and enforce compliance with company policies.
Address store issues, including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Contribute to a positive and supportive team environment.
Perform additional tasks requested or assigned by GATE.