Assistant Store Manager - South City District

Peet's Coffee•Daly City, CA

About The Position

The Assistant Store Manager supports the Store Manager in achieving financial and operational goals by driving sales and leading the team to deliver exceptional customer experiences through Peet’s service model. This is a developmental role for candidates working toward readiness to become a Store Manager within 12 to 18 months. The position requires 40 hours per week and open availability to meet business needs, including early mornings, evenings, and weekends. The role includes supporting daily coffeebar operations, building a positive and productive team culture, coaching and developing employees, and assisting with recruiting, hiring, staffing, inventory, cash handling, cleanliness, and compliance with safety and labor standards. Assistant Store Managers partner with the Store Manager and District Leader to develop their own performance and leadership skills. The position pays $28.00–$31.00 per hour, equivalent to an annualized $58,240–$64,480 based on a 40-hour work week. The specific wage depends on factors including experience, industry knowledge, skills, abilities, location, and market conditions. Performance-related pay increases may be awarded.

Requirements

  • At least 2 years of management or supervisory experience in the service or food industry, or equivalent related experience and training in a related industry.
  • Maintain open availability and follow management scheduling guidelines while working 40 hours per week.
  • Ability to work a variety of hours and schedules to support business needs, including early mornings, evenings, and weekends.
  • Ability to comply with Peet’s Employment of Minors policies and to supervise and work with and among minors.
  • Must be legally eligible to work in the country where the job is located.
  • Must be at least 18 years old.
  • Ability to perform various physical tasks during the work shift.
  • Desire and ability to develop into the Store Manager role within 12 to 18 months.
  • Ability to pursue self-development in partnership with the Store Manager and District Leader and incorporate feedback into performance.

Responsibilities

  • Support the Store Manager in achieving financial and operational goals by driving sales and leading the team to deliver exceptional customer experiences.
  • Deploy employees effectively and consistently reinforce Peet’s service model.
  • Use reporting and feedback tools with the Store Manager to inform decisions, track progress toward goals, identify improvement opportunities, and drive results.
  • Create and support a positive team culture and productive work environment through coaching, communication, and sound judgment.
  • Foster camaraderie and help the team navigate change to support employee retention.
  • Train employees and provide regular coaching and feedback to build their knowledge and skills.
  • Partner with the Store Manager to recognize and respond to employee performance issues.
  • Support recruiting and hiring and help ensure appropriate staffing levels.
  • Assist with daily coffeebar operations, including inventory control, cash handling, cleanliness, and compliance with safety and labor standards.
  • Develop toward readiness for the Store Manager role within 12 to 18 months, incorporating feedback into performance.

Benefits

  • Monthly performance-based bonus program eligibility.
  • 401(k) with generous matching.
  • Medical, dental, and vision benefit options.
  • Employee Assistance Program and resources.
  • Paid vacation and holidays.
  • Free coffee and fresh baked goods.
  • Employee discount.
  • Tuition scholarship opportunities with Oregon State University E Campus.
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