Assistant Store Manager

Sprouts Farmers Market•Levittown, NY

About The Position

At Sprouts Farmers Market, the Assistant Store Manager directs business processes at an assigned store and is accountable for positive results. The role requires competence across perishable and non-perishable departments to ensure programs and processes are carried out to drive sales and efficiency. The Assistant Store Manager inspires and motivates a team to provide superior customer service in a fast-paced, friendly environment while complying with company safety, labeling, health, and weights and measures standards. The Assistant Store Manager oversees the entire store in the absence of the Store Manager and drives store sales, team member engagement, and customer advocacy through leadership of people, processes, partners, and performance. The role leads approximately ten people, including Department Managers and Receivers. It oversees store operations, inventory and labor management, customer experience, food and workplace safety, compliance, sales execution, merchandising, and backroom organization. The Assistant Store Manager exercises independent judgment and discretion in supervising assigned team members and Department Managers, including directing work, evaluating performance, coaching, assigning responsibilities, identifying development opportunities, and making recommendations on hiring, promotion, discipline, and termination decisions. Store leadership regularly relies on the Assistant Store Manager's recommendations on employment decisions, performance management, leadership development, corrective action, and staffing matters.

Requirements

  • Be at least 21 years of age.
  • High school diploma or equivalent; a degree in business management, marketing, retailing, communications, advertising, or a related field is preferred.
  • 1–3 years of retail experience, or an acceptable combination of education and experience.
  • Demonstrated success leading perishable and non-perishable department operations, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, leadership development, performance appraisals, deadlines, inventory and shrink, sales promotions, and merchandising.
  • Professional written and verbal communication skills, attention to detail, analytical ability, and solution-focused decisiveness.
  • Proficiency in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
  • Flexibility to work a schedule that changes based on business needs, including nights, weekends, and holidays.
  • Have and maintain Food Safety certification.
  • Ability to lift 60 pounds between 15 inches and 70 inches above the ground; lifting heavier items is occasionally required.
  • Ability to push and pull merchandise racks and U-boats, with required force ranging from 80 to 100 pounds.
  • Ability to stand continuously on hard surfaces, walk up to 2 miles, reach vertically to access upper levels, and transfer items horizontally.
  • Wear task-appropriate personal protective equipment, including non-slip closed-toe shoes, long pants, and gloves, including latex and/or cut-resistant gloves as appropriate.
  • Use the tools and equipment required for the role, including phones, computers, mice, keyboards, ovens, freezers, meat and cheese cutters, grinders, scales, mixers, box cutters, scanners, cash registers, carts, and pallet jacks.

Nice To Haves

  • A degree in business management, marketing, retailing, communications, advertising, or a related field.

Responsibilities

  • Model Sprouts values and leadership behaviors to positively shape store culture.
  • Develop and motivate the store leadership team and team members to deliver an exceptional customer experience.
  • Lead approximately ten Department Managers and Receivers with courtesy, respect, integrity, and care.
  • Celebrate store successes and identify and address opportunities for ongoing improvement.
  • Teach team members to exceed customer expectations and demonstrate advanced product knowledge when assisting customers and providing training.
  • Communicate expectations, policy changes, new initiatives, and product knowledge; provide and receive constructive feedback and direction to support collaboration.
  • Respond effectively and urgently to emergencies, crises, equipment failures, and other issues.
  • Manage inventory, labor, and expenses to optimize performance and meet targets as a rate to sales.
  • Maintain compliance with safety and food safety requirements, including Ecolab and PCR audit standards.
  • Identify safety, security, and loss-prevention concerns and work with the BPS team to address them.
  • Ensure compliance with federal, state, and company requirements related to labor, health, safety, and sanitation, maintaining a safe and clean work environment.
  • Drive sales growth and store experience execution through Educate and Enrich standards, including store conditions, advertising directives, top-item knowledge, and department schematics.
  • Maintain top-item in-stock conditions across departments through fresh-item management, perpetual inventory, and computer-assisted ordering.
  • Oversee inventory activities including ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise, with attention to code dates and sanitation.
  • Oversee distribution center and vendor invoicing and report discrepancies to the appropriate supplier.
  • Lead Receivers and oversee backroom organization, cleanliness, and safety.
  • Help build and maintain sales-floor displays in accordance with company programs and standards.
  • Verify that products are fresh, labeled, and accurately priced; oversee price changes and stay current on sale prices.
  • Supervise Department Managers and assigned team members, including directing work, evaluating performance, coaching, assigning responsibilities, and identifying development opportunities.
  • Make recommendations regarding hiring, promotion, discipline, and termination decisions, as well as performance management, leadership development, corrective action, and staffing matters.

Benefits

  • Competitive pay.
  • Sick time plan to support the employee or immediate family members' health.
  • Vacation accrual plan.
  • Opportunities for career growth.
  • 15% discount for the employee and one other family member in the household on purchases at Sprouts.
  • Flexible schedules.
  • Employee Assistance Program (EAP).
  • 401(k) retirement savings plan with a company match.
  • Company-paid life insurance.
  • Contests and appreciation events throughout the year.
  • Bonus based on company and/or individual performance, subject to eligibility requirements.
  • Affordable medical, dental, and vision coverage, subject to eligibility requirements.
  • Health Savings Account with company match, subject to eligibility requirements.
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
  • Company-paid short-term disability coverage, subject to eligibility requirements.
  • Paid parental leave for mothers and fathers, subject to eligibility requirements.
  • Paid holidays, subject to eligibility requirements.
  • DailyPay access for eligible employees, allowing them to transfer earned pay before payday at no extra cost.
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