Assistant Store Manager - (Full Time) - Montecito

Jenni Kayne • Montecito, CA

19d • $28 - $30

About The Position

The Assistant Store Manager partners closely with the Store Manager to drive business performance, lead and develop the team, and deliver an elevated client experience. The role provides day-to-day store leadership and supports sales growth, operational excellence, and luxury brand standards. Through coaching, motivation, and leading by example, the Assistant Store Manager fosters a high-performing, client-focused culture aligned with the brand. The position supports talent development through ongoing feedback, training, and succession planning, and drives client engagement, clienteling initiatives, and long-term relationship building. In partnership with the Store Manager, the Assistant Store Manager analyzes key performance indicators, identifies growth opportunities, and ensures a seamless omnichannel experience through strong execution across visual merchandising, operations, and service excellence.

The role also supports store operations, inventory management, visual merchandising, community outreach, and communication with cross-functional partners. When the Store Manager is absent, the Assistant Store Manager serves as Manager on Duty. The position pays $28–$30 per hour; base pay is determined by experience, education, skills, and location.

Requirements

• At least 2 years of retail experience.
• Strong understanding of retail operations, sales, and customer experience.
• Proven ability to coach and support team development.
• Excellent communication and interpersonal skills.
• Highly organized, with strong attention to detail and a proactive mindset.
• Ability to work a flexible schedule, including weekends, holidays, and peak periods.
• Ability to use POS and inventory management systems.
• Ability to lift and move objects weighing 20 or more pounds and perform physical retail tasks as needed.

Nice To Haves

• Retail leadership or key holder experience.
• Experience with Microsoft Word and Excel.

Responsibilities

• Support and drive store performance, meeting and exceeding sales goals and KPI targets.
• Lead by example on the sales floor, delivering a welcoming, elevated, and personalized client experience and modeling strong selling, wardrobing, and client engagement.
• Drive organic traffic and conversion.
• Build and maintain a strong client base through consistent outreach and follow-up.
• Serve as Manager on Duty when the Store Manager is absent, ensuring the store runs optimally and the team is supported.
• Encourage customer engagement across relevant platforms, including Jenni Kayne Rewards enrollment and social media channels.
• Support hiring, onboarding, and training of new team members with the Store Manager and Director of Training and Development.
• Provide ongoing coaching, feedback, and performance support.
• Foster a positive, collaborative, and inclusive team environment.
• Uphold company values, policies, and expectations by leading by example.
• Assist with daily store operations, including opening and closing procedures, and ensure accuracy, consistency, and compliance with operational standards.
• Maintain standards for POS transactions, cash handling, loss prevention, and company policy adherence.
• Support inventory management through accurate stock control, organized stockrooms, and coordination with Stock Associates on delivery processing and product flow.
• Assist with scheduling, payroll tracking, and time-off coordination to support business needs and operational efficiency.
• Partner with the Store Manager and Visuals Lead to maintain store presentation and merchandising standards.
• Support execution of floor sets, window displays, and seasonal updates.
• Ensure the store environment reflects the Jenni Kayne brand.
• Assist with in-store events and visual execution to drive traffic and sales.
• Communicate daily business insights, sales performance, and team feedback to the Store Manager.
• Assist with implementing company initiatives and directives.
• Support local community outreach and store events to build brand awareness.
• Maintain clear, professional communication with cross-functional partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed