Assistant Store Manager

MFA Oil Company•Sedalia, MO

About The Position

Break Time Assistant Managers assist with the management and operation of a Break Time Convenience Store. They help manage the location in the Store Manager’s absence, coach and mentor team members, and support store finances, including expense control. Assistant Managers are energetic leaders who believe it only takes a moment to make your day better. The role includes customer service, daily store operations, merchandising and sales, shift supervision, communication, financial responsibility, teamwork, and use of store technology. Employees are expected to follow company and position-specific policies and procedures and may be assigned other duties.

Requirements

  • Be at least 18 years of age.
  • Be available to work and/or support all shifts, including weekends and holidays.
  • Have a valid driver’s license, vehicle insurance, and adequate transportation to and from the bank; secure the vehicle when transporting deposits.
  • Have strong customer service skills and thrive in a fast-paced environment.
  • Work well individually and in leading a team.
  • Perform assigned duties accurately and with minimal supervision.
  • Perform mathematical calculations for making change, completing shift reports, and accounting for products during vendor check-in.
  • Learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
  • Physically move and position products in a cooler at temperatures as low as 30 degrees for up to one hour and in a freezer at temperatures as low as 0 degrees.
  • Move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
  • Remain standing for up to nine hours per shift.
  • Occasionally ascend and descend ladders to handle inventory or products.
  • Visually observe and inspect items and the work environment for job responsibilities and safety concerns.
  • Speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
  • Meet company requirements, including successfully completing a pre-employment background check and drug test.
  • Have legal authorization to work in the United States.

Nice To Haves

  • Prior management or leadership experience.
  • High school diploma or GED equivalent.
  • Experience in retail sales.

Responsibilities

  • Provide excellent, fast, and friendly customer service; greet and thank customers, support peak hours, handle complaints courteously, and conduct accurate transactions.
  • Assist with daily store operations, including reporting, banking, inventory, bookkeeping, fuel management, facility and equipment maintenance, cleanliness, opening and closing, and food programs and safety.
  • Assist with marketing and merchandising, including pricing, promotions, suggestive selling, vendor check-in, and keeping merchandise stocked, clean, fronted, and faced.
  • Assist in store operations and supervise shifts in the Store Manager’s absence; provide input on performance evaluations and disciplinary action, promote food safety, and train new employees on company policies and procedures.
  • Communicate professionally and promptly with customers, vendors, employees, and management about store operations.
  • Understand store finances and profitability; control shortages and expenses; prepare for and participate in inventory audits; perform loss-control functions; and help meet or exceed sales and controllable-expense goals.
  • Assist with recruiting, training, coaching, and developing associates; model professionalism, foster a positive and collaborative work culture, and lead the team in following applicable regulations.
  • Use point-of-sale systems, computers, and handheld devices; perform calculations for change, shift reports, and product counts.
  • Perform other duties as assigned and adhere to company and position-specific policies and procedures.

Benefits

  • Competitive wages.
  • Paid time off.
  • Opportunity for performance incentives.
  • Employee assistance program.
  • On-the-job training.
  • Internal advancement and professional development opportunities.
  • Educational expense assistance for employees pursuing education aligned with their employment within the company.
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