About The Position

Fox Group is a leading, fast-growing retailer operating several well-known retail banners in Canada, including Mango. Mango is an internationally recognized fashion brand with over 2220 stores worldwide. We are seeking an exceptional Assistant Store Manager who can motivate, inspire, and develop the store team to contribute to our goal of becoming the number one retail group in Canada. This role offers growth opportunities within the company, turning a retail job into a dream career.

Requirements

  • Minimum of three years of specialty, luxury goods or a comparable retail environment
  • Prior sales management experience
  • Demonstrated ability to achieve individual selling goals and metrics
  • Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
  • Comfort in making decisions and mediating conflict within a team-environment
  • Ability to address complex issues and allocate time to execute multiple tasks and changing priorities
  • Exceptional interpersonal, communication and customer service skills
  • Ability to identify/assess top talent and train/develop/retain great people
  • Proficient in windows-based software such as Excel, Word and Outlook

Responsibilities

  • Provide and ensure legendary customer experiences consistently
  • Establish Customer Satisfaction
  • Coach, Develop and maximize the success of all associates
  • Sets expectations and ensures accountability
  • Maximize sales potential by coaching associates behaviors on the sales floor and in the back room
  • Build a team that works well together based on the needs of the store
  • Recruit, hire and staff
  • Ensure training of the associate team
  • Analyze business and create action plans
  • Communicate effectively with/to team
  • Direct/execute company policies/practices
  • Direct merchandise flow
  • Ensure visual & merchandising standards and a positive in-store experience
  • Manage controllable expenses
  • Maintain Mango Procedures
  • Loss Prevention and Safety
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