Assistant Store Manager

Loblaw Companies Limited•Vernon, BC

13d•Onsite

About The Position

This role at Real Canadian Superstore is about making a difference in communities across Canada by providing excellence in customer service and demonstrating leadership. The Assistant Store Manager will report to the Store Manager, manage employees, and effectively plan. The company values authenticity, trust, and connections, aiming to shape the future of Canadian retail. It is one of the country's largest employers, committed to positively impacting Canadians' lives and offering opportunities for colleagues to Live Life Well®. The company emphasizes collaboration, commitment, and high standards. It is a workplace for those starting their careers, re-entering the workforce, or seeking a new job. The company also highlights its commitment to Sustainability and Social Impact, focusing on Environment, Sourcing, and Community, guided by CORE Values (Care, Ownership, Respect, Excellence) and a Blue Culture. They offer progressive careers, comprehensive training, flexibility, and competitive benefits, recognized as a Top Employer in several categories including Diversity, Greenest, and Young People. They encourage all candidates to apply, even if they don't meet every requirement, valuing varied perspectives and diverse experiences. The company is committed to diversity, equity and inclusion, and creating accessible environments, providing accommodations for disabilities.

Requirements

Good communication/presentation skills to instruct individuals and groups on the use, maintenance and servicing of equipment
The ability to develop and maintain client contacts
Ability to work in a fast pace environment
Complies to health and safety regulations
Demonstrates a commitment to achieving meaningful results
Displays unwavering commitment to our values
Demonstrates understanding of the organization’s mission and strategies
Acts in accordance with policies and procedures
Detail oriented
Effective verbal and written skills
Ability to work independently
Candidates who are 18 years or older are required to complete a criminal background check

Responsibilities

Present themselves as a role model when providing efficient and courteous customer service
Resolve and manage customer complaints effectively and according to established guidelines
Demonstrate leadership by providing positive and effective resolution to customer and team members concerns
Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis
Maintain ongoing communication with internal colleagues from various departments to improve overall business results
Coordinate and communicate with company buyers on what items to purchase for a store's inventory and supervises the activities of the stores merchandising efforts
Accountable for promoting Shoppers Home Health Care sales of equipment and services through the provision of personalized and professional advice, information, and consultation to individuals, groups and institutions
Manage and maintain materials and stocked product inventory
Planning and implementing events successfully
Achieves staffing objectives by recruiting and evaluating job candidates
Scheduling employees efficiently to improve productivity, profitability and margins
Continuously training staff effectively to encourage them to meet company standards
Protecting company assets and improving profitability by developing and implementing security and safety programs for employees and customers
Pursue succession planning to ensure that employees are constantly developed to fill each needed role
Ensure employee awareness of safety and emergency procedures
Understand and support store operations, policies and procedures
Commitment to promoting a workplace of inclusiveness and belonging