Assistant Store Manager - Full Time - Virginia Beach, VA

Spectrum Paint•Virginia Beach, VA

1d•Onsite

About The Position

The Assistant Store Manager supports the Store Manager with daily store operations, customer satisfaction, sales goals, and inventory management. The role includes assisting with staff recruitment, onboarding, training, scheduling, purchasing, expense control, inventory levels, and growing net contribution. The Assistant Store Manager helps promote a positive, customer-service-oriented work environment and ensures compliance with company policies and procedures. The position also involves demonstrating knowledge of company products; opening and closing the store; assisting customers by phone and in person with questions and orders for architectural, commercial, and industrial paint products and coating materials; preparing orders by mixing or tinting paint; matching paint colors; processing cash and credit card transactions; and occasionally making deliveries in a company vehicle. Other store tasks include stocking, cleaning, filing, and organizing, along with other duties assigned by management. The work requires frequent standing, stooping, kneeling, bending, walking, gripping, reaching overhead, lifting, climbing stairs, and carrying products to and from delivery vehicles.

Requirements

Previous retail management or management experience is a plus.
Be a team player and demonstrate positive teamwork and multitasking skills.
Excellent customer service skills and reliability.
Ability to coach, provide feedback, and resolve conflict.
Ability to communicate effectively with customers and the store team.
Strong prioritizing, interpersonal, problem-solving, and planning skills.
Enjoy working in a fast-paced environment.
Basic computer skills and cash-handling or cashiering skills.
Ability to lift 50 pounds frequently.
High school diploma or GED/comparable certification.
Ability to work a flexible schedule, including occasional Saturdays to meet business demands.
Commitment to ethical behavior and willingness to adhere to company policies.
Ability to frequently stand, stoop, kneel, bend, walk, grip, reach overhead, lift, climb stairs, and carry products to and from delivery vehicles.

Nice To Haves

Previous retail management or management experience.
Some college education.
Bilingual Spanish/English skills.

Responsibilities

Assist the Store Manager with store operations, purchasing, and achieving sales goals.
Assist with recruiting, onboarding, and training staff.
Assist with creating staff schedules.
Assist with controlling expenses, determining inventory levels, and growing net contribution.
Promote a positive, customer-service-oriented work environment and comply with company policies and procedures.
Demonstrate expertise in company products.
Open and close the store.
Assist customers in person and by phone with questions and orders regarding architectural, commercial, and industrial paint products and coating materials.
Prepare orders by mixing or tinting paint to customer specifications.
Identify and match paint colors accurately.
Process cash and credit card transactions accurately and maintain a cash drawer.
Occasionally make safe and efficient customer deliveries using a company vehicle.
Provide a high level of customer service and ensure customer satisfaction with products and services.
Resolve customer issues quickly and efficiently.
Perform miscellaneous store tasks such as stocking, cleaning, filing, and organizing.
Perform other duties as assigned by management.