Assistant Store Manager - N-Park Mall, Ridgeland, MS

DTLR, Inc.•Ridgeland, MS

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support sales and profitability. The role includes executing merchandising plans, managing expenses and inventory, training and developing the store team, supporting human resources activities, and delivering outstanding customer service. The position is based at N-Park Mall in Ridgeland, Mississippi, and may require work at multiple stores in the assigned district. The standard work week is no more than 40 hours, with a flexible schedule that includes days, nights, weekends, and holidays.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent English communication skills for communicating with management, associates, and customers.
Strong interpersonal skills and the ability to handle sensitive and confidential situations with poise, tact, and diplomacy.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven approach, critical and creative thinking, project management, time management, analytical skills, and strong organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Oversee the overall quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
Assist with expense management and develop strategies to help stores meet budget expectations.
Help monitor and identify issues related to store loss or inconsistencies, supporting shrink goals at or below the company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide a friendly environment so customers receive outstanding service.
Assist with completing accurate and regular merchandise inventory counts.
Perform other duties as assigned.