Assistant Store Manager - 59 West Shopping Center, Bessemer, AL

DTLR, Inc.•Bessemer, AL

2d•Onsite

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to support maximum sales and profitability. The role includes executing merchandising plans, managing expenses and inventory, training and developing the store team, supporting human resources activities, and delivering outstanding customer service. The position is responsible for staff performance and policy compliance, helps maintain operational and safety standards, and supports the store in meeting budget and shrink goals. The standard work week does not exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays. The employee may be required to work in multiple stores within the assigned district and travel by car, plane, or train.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive or confidential situations.
Ability to think strategically and plan and organize effectively.
Ability to maintain a high degree of professionalism.
Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven critical and creative thinking, project management, time management, analytical, and organizational skills.
Discretion, confidentiality, independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and adapt proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Support the Store Manager in daily store operations and the achievement of sales and profitability goals.
Take responsibility for the overall quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership and encourage commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager with annual employee performance evaluations and provide feedback.
Assist with expense management and develop strategies to help the store perform within budget.
Help monitor and identify loss or inventory inconsistencies and support shrink goals at or below the company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide a friendly environment in which customers receive outstanding service.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.