Assistant Store Manager - Glen Eagle

Sephora•Concord Township, PA

4d•$66,200 - $81,050•Onsite

About The Position

The Assistant Store Manager supports the Store Manager in running daily store operations, leading and developing the team, and delivering exceptional client experiences while driving sales and profitability. The role is based on-site at Sephora’s Glen Eagle Square store in Glen Mills, Pennsylvania, in a fast-paced retail environment. The Assistant Store Manager leads, coaches, and develops associates; recruits and onboards talent; provides feedback and performance appraisals; and helps build an inclusive, accountable team. The role also resolves client concerns, promotes loyalty and personalized service, maintains store presentation and policy compliance, and optimizes inventory and staffing resources. Availability is required for evenings, weekends, and holidays. Physical demands include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation. The annual base salary range is $66,200 to $81,050, and employees may also be eligible for bonuses. Benefits include medical, dental, and vision coverage; disability and life insurance; a 401(k) with a 4% match; FSA and HSA programs; a student debt retirement plan; paid vacation and sick time and protected leave; training, tuition reimbursement, and leadership development; merchandise and service discounts and complimentary product opportunities; mental health and financial coaching; and volunteer and donation matching. Some benefits have eligibility requirements and may depend on job classification and length of employment.

Requirements

Demonstrated success as a retail assistant manager in a fast-paced, high-volume environment, driving results and elevating team performance through hands-on leadership.
Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
Strong communication and interpersonal skills, including the ability to build trust, deliver constructive feedback, and facilitate open dialogue.
Commitment to coaching and developing teams through tailored mentorship, real-time coaching, and actionable feedback.
Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
Availability to work evenings, weekends, and holidays.
Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, work in a fragrance-filled environment, and handle and apply products to clients, with or without accommodation.

Responsibilities

Collaborate with the Store Manager to support smooth daily operations and deliver exceptional client experiences while driving sales and profitability.
Lead, coach, inspire, and empower the team to meet performance goals and foster growth, development, and accountability.
Attract, hire, and onboard talent to build a diverse and inclusive team.
Provide real-time coaching, actionable feedback, mentorship, and ongoing support to associates.
Conduct performance appraisals and support each team member’s development and engagement.
Deliver outstanding client service, resolve concerns, and drive engagement through loyalty programs and personalized experiences.
Maintain a visually inspiring and immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
Optimize inventory and staffing resources and adapt to changing priorities and opportunities.

Benefits

Medical, dental, and vision coverage.
Disability and life insurance fully covered by Sephora.
401(k) with a 4% match.
FSA and HSA programs.
Student Debt Retirement plan that allows qualifying student loan payments to earn the 401(k) match.
Paid vacation time, paid sick time, and protected leave.
Training, tuition reimbursement, and leadership development.
30% discount on merchandise and services, opportunities for free product or gratis, and flash sale discounts on LVMH brand products.
Free mental health and financial coaching resources with 24/7 access.
Volunteer and donation matching.
Potential eligibility to earn bonuses.