Assistant Store Manager - Glen Eagle

sephora.com•Glen Mills, PA

3d•$66,200 - $81,050•Onsite

About The Position

The Assistant Store Manager supports store operations and client experience at Sephora’s Glen Eagle Square location in Glen Mills, Pennsylvania. Working with the Store Manager, this leader helps ensure smooth daily operations, exceptional client experiences, sales growth, and profitability in a fast-paced retail environment. The role leads, coaches, and develops the team; recruits and onboards talent; and promotes learning, accountability, and performance through feedback and mentorship. The Assistant Store Manager also helps maintain Sephora’s visual, cleanliness, policy, procedure, and brand standards; resolves client concerns; encourages loyalty and personalized service; and optimizes inventory and staffing resources as priorities change. This is an on-site, full-time salaried exempt role requiring availability for evenings, weekends, and holidays. Physical requirements include lifting and carrying up to 50 pounds, bending and stretching to stock shelves, standing and walking the sales floor for an entire shift, working in a fragrance-filled environment, and handling and applying products to clients, with or without accommodation.

Requirements

Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and team performance through hands-on leadership.
Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
Strong communication and interpersonal skills, including the ability to build trust, provide constructive feedback, and support open dialogue.
Commitment to coaching and development through tailored mentorship, real-time coaching, and actionable feedback.
Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
Availability to work evenings, weekends, and holidays.
Ability to lift and carry up to 50 pounds; bend and stretch to stock shelves; stand and walk the sales floor for the entire shift; work in a fragrance-filled environment; and handle and apply products to clients, with or without accommodation.

Responsibilities

Collaborate with the Store Manager to support smooth daily operations and deliver exceptional client experiences while driving sales and profitability.
Lead, coach, inspire, and empower the team to meet expectations and performance goals while fostering growth, development, and accountability.
Attract, hire, and onboard talent to build a diverse and inclusive team that reflects Sephora’s values.
Promote continuous learning through real-time coaching, actionable feedback, and ongoing support.
Conduct performance appraisals and provide feedback and mentorship to support team members’ career development and engagement.
Deliver outstanding client service, resolve concerns, and encourage engagement through loyalty programs and personalized experiences.
Maintain a visually inspiring and immaculate store environment and ensure compliance with policies, procedures, and brand guidelines.
Optimize inventory and staffing resources and adapt to changing priorities and business opportunities.

Benefits

Medical, dental, and vision coverage for employees and dependents.
Company-paid disability and life insurance.
401(k) with a 4% company match.
Flexible spending account and health savings account programs.
Student Debt Retirement plan, with eligible student loan payments qualifying to earn the company 401(k) match.
Vacation paid time off, sick paid time off, and protected leave.
Training, tuition reimbursement, and leadership development.
30% discount on merchandise and services, opportunities for free products or gratis, and flash sale discounts on LVMH brand products.
Free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse.
Volunteer and donation matching.
Potential eligibility to earn bonuses.