Assistant Store Manager - North Expressway, Griffin, GA

DTLR, Inc.•Griffin, GA

About The Position

The Assistant Store Manager assists the Store Manager in overseeing daily retail store operations to support maximum sales and profitability. The role contributes to merchandising execution, expense and inventory management, training and development, human resources management, and excellent customer service. The Assistant Store Manager is responsible for the quality and performance of store staff, compliance with company policies and business standards, and helping the store meet its goals. The work week is not to exceed 40 hours, with a flexible schedule that includes days, nights, weekends, and holidays. The employee may be required to work in multiple stores in the assigned district and travel by car, plane, or train.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English to communicate effectively with management, associates, and customers.
Strong interpersonal skills, including demonstrated poise, tact, and diplomacy when handling sensitive and confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data for reports, find solutions to administrative problems, and prioritize work.
Results-driven, with critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Oversee the quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to gain commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
Assist with expense management and develop strategies to help stores perform in accordance with budget.
Help monitor and identify loss or inventory inconsistencies to ensure shrink goals are met at or below the company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold company customer service standards and provide customers with a friendly environment and outstanding service.
Assist in completing accurate and regular merchandise inventory counts.
Perform other duties as assigned.