Sales Associate (Full-Time) - North Expressway, Griffin, GA

DTLR, Inc.•Griffin, GA

4d•Onsite

About The Position

The Full-Time Associate assists the store management team with daily store operations, including customer service, sales, merchandising, and other duties assigned by management. Work is expected to be professional, courteous, reliable, and results-oriented. The standard work week is a minimum of 35 hours and a maximum of 40 hours. The role builds customer relationships by identifying customer needs and offering knowledgeable product assistance, while applying basic fashion and trend knowledge. It also supports shipments, merchandising, restocking, pricing, operational compliance, safety, loss prevention, point-of-sale procedures, and employee training. The associate helps maintain an orderly sales environment and keeps management informed of important developments and potential problems. Employees may be asked to work in multiple stores in the assigned district.

Requirements

Previous retail or customer service experience is preferred but not necessary.
High school diploma or equivalent is preferred.
Excellent command of English to communicate effectively with management, customers, and other employees.
Demonstrated leadership and ability to work with minimal supervision, including taking charge of the store when necessary.
Open availability and flexibility to meet customer demand and business needs.
Basic fashion and style trend knowledge and a desire to work with customers in a retail setting.
Proven ability to build and work as part of a team, handle responsibility, and understand the needs of the street lifestyle customer.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.

Nice To Haves

Previous retail or customer service experience.
High school diploma or equivalent.

Responsibilities

Provide professional, courteous, attentive, honest, and responsive customer service, and help customers select products that meet their needs.
Use fashion and trend knowledge to sell appropriate merchandise, maintain DTLR standards, and build customer relationships.
Assist with shipments, merchandising, restocking, and pricing.
Maintain a positive and enthusiastic attitude toward the job and company.
Comply with and enforce company policies.
Participate in service training and product programs.
Assist the Store Manager with monitoring and identifying issues related to store loss or inconsistencies, supporting shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support training employees in suggested selling and merchandising techniques.
Minimize inventory shrinkage by protecting the store against shoplifting and internal theft and following loss prevention and security procedures.
Follow point-of-sale procedures, balance money taken in during an assignment, and work with store management to investigate discrepancies.
Keep management informed of important developments, potential problems, and related information.
Help maintain a neat and orderly sales environment.
Perform other duties as assigned.