Assistant Store Manager

Shamrock Foods Company•Phoenix, AZ

14d

About The Position

The Assistant Manager I assists the Store Manager in the daily operation of the store and serves as Store Manager when the Store Manager is absent. The role is responsible for achieving profit goals and training, directing, and monitoring associates. The Assistant Store Manager drives sales and gross profit goals, supports operational and financial improvements, and helps ensure positive customer experiences. The position contributes to decisions across merchandising, operations, customer service, and human resources; supports customer growth and sales promotions; and manages sales records, inventory, store expenses, and payroll. The role also supervises and develops associates, participates in hiring and training, prepares work schedules, and supports employee and property safety. Additional responsibilities include ensuring compliance with company policies and food safety regulations, opening and closing the store, resolving escalated customer complaints, managing bad checks, and recognizing successful moments.

Requirements

At least 2 years of merchandising or retail grocery experience, or at least 1 year managing store inventory.
At least 1 year supervising direct reports.
Able to stock merchandise weighing up to 45 pounds on shelving at various heights.
Strong interpersonal, communication, and follow-through skills.
Strong problem-solving, decision-making, and financial-analysis skills.
Proficient in Microsoft Office, including Word, Excel, and Outlook.
Must be open to promotional relocation in the Southwestern United States.
Must be flexible and willing to work department demands, which may include evenings, weekends, and holidays.

Nice To Haves

Degree preferred.

Responsibilities

Drive sales and gross profit goals for the assigned store.
Support continuous operational and financial improvements within the store.
Ensure customers have a positive shopping experience.
Partner with Merchandising, Operations, Customer Service, and Human Resources in decision-making.
Make sales calls to potential new customers and support growth of existing customer business.
Assist in developing plans to increase store sales and implement planned sales promotions.
Maintain sales records and manage inventory.
Assist in apportioning work among associates.
Support management of store expenses and payroll to optimize business.
Train Assistant Manager II on management tasks.
Provide supervision, training, and development opportunities for associates in the assigned area.
Interview, select, and train associates.
Direct, manage, review, and discipline associates in the assigned area.
Provide Store Managers with input and recommendations on hiring and termination decisions.
Prepare work schedules for all store associates.
Ensure the safety and security of employees and property.
Ensure compliance with company policies and procedures and applicable food safety rules and regulations.
Manage the bad check process and report to the accounting team.
Act as Store Manager in the Store Manager’s absence.
Open and close the store.
Resolve escalated customer complaints.
Celebrate and recognize successful moments every day.
Perform other duties as assigned.