Assistant Store Manager

Once Upon A Child Timonium

13d•Onsite

About The Position

Join Once Upon A Child, North America’s #1 children’s resale franchise, where we make style affordable and sustainable for families every day. We’re looking for a high-energy leader who wants to run a store like it’s their own—driving sales, developing a team, and creating an exceptional experience for families in a fast-paced resale environment. At Once Upon A Child, this is not traditional retail. Our inventory changes daily, our customers both shop and sell to us, and no two days look the same. If you thrive on momentum, decision-making, and leading from the front, this role is built for you. This position is a true leadership role, partnering closely with the General Manager and serving as the person who sets the tone, pace, and performance of the store.

Requirements

3+ years retail or customer-facing experience
2+ years leadership or supervisory experience
Proven ability to coach and develop a team
Strong communication and decision-making skills
Comfortable handling cash and store operations
Flexible schedule (weekends and some holidays required)
Ability to stand, move, and lift up to 40 lbs

Nice To Haves

Wants to grow into a Store Manager role

Responsibilities

Take full ownership of your shifts—leading the team, making decisions, and driving results
Hit daily and weekly sales and performance targets
Coach and develop a team of 8–15 associates to deliver fast, friendly service
Maintain a full, clean, and highly shoppable sales floor at all times
Execute product drops, promotions, and merchandising strategies with urgency
Keep the buy counter running efficiently while ensuring strong inventory flow
Step in wherever needed—you set the standard for the team
Build a culture of accountability, energy, and results
Coach in real-time—recognize wins and address performance gaps quickly
Support hiring, training, and developing future leaders
Lead by example—your pace becomes the store’s pace
Own daily operations: opening/closing, cash handling, scheduling support
Evaluate incoming product with confidence and consistency
Ensure strong merchandising and inventory flow at all times
Maintain a clean, organized, and efficient store environment