Assistant Store Manager (Twin Lakes #43)

Goodwill IndustriesWichita, KS
$0 - $18Onsite

About The Position

For more than 60 years, Goodwill Industries of Kansas has been a trusted resource and advocate for people with disabilities and barriers to employment. At Goodwill Industries of Kansas, our mission is to transform lives and communities through the power of education, training and employment. Our vision is to be the leading resource for individuals seeking their fullest potential. We are looking for an Assistant Store Manager to play a key role in furthering our vision and mission in our retail area.

Requirements

  • High school education or the equivalent required.
  • One to three years management experience required.
  • Must have a pleasing personality, be well groomed and create a favorable impression on those he or she meets.
  • Must have full knowledge of bookkeeping and accounting to maintain sales records and reports incidental to store operations.
  • Must be a person with excellent character references and a well- developed sense of responsibility
  • A valid driver’s license and insurability is required.
  • Must have a telephone and maintain it in operating order within telephone company's maintenance capabilities.
  • Must pass/complete background check.
  • Must be a licensed driver-must be insurable.

Nice To Haves

  • Lift -- push/pull while standing - up to 50 pounds on a daily basis. Rarely over 100 pounds.
  • Carry -- push/pull while moving - up to 50 pounds on a daily basis. Rarely up to 100 pounds.

Responsibilities

  • Manage and operate a Goodwill Retail store while fulfilling Goodwill’s mission statement.
  • Supervise workers in various personnel groups engaged in operating a retail store.
  • Work with individuals who have disabilities and or barriers to employment and participate in the achievement of their goals.
  • Demonstrate being a positive role model.
  • Display commitment and involvement towards Goodwill's mission.
  • Serves as Hiring Manager in Manager’s absence.
  • Completes employee work schedules, evaluations, ADP and handles customer complaints.
  • Oversees store operation including inventory, warehouse and stock rotation.
  • Performs all administrative and clerical details associated with store operation and orders supplies as needed.
  • Provides supervision for all sales associate, processor, door attendants and team leaders.
  • Trains employees and follows cash handling procedures.
  • Sets an example for his or her workers.
  • Exercises good judgement in handling the wide variety of day-to-day operational problems which arise continuously in store operation.
  • Must be thoroughly familiar and continually stress the Goodwill sales philosophy.
  • Performs those duties which are part of everyday supervisory job.
  • Completes employees work schedules. When manager is unavailable or as instructed by manager.
  • Completes employee evaluations as needed.
  • Counsel, terminate, fire, and train employees, when manager is unavailable.
  • Responsible for maintaining ADP when manager is unavailable.
  • Maintains store premises and grounds in a clean, neat condition.
  • Schedules in case of manager’s absence.
  • Counsel/hire/fire etc. in managers’ absence.
  • Reports need for repairs and recommends replacements as necessary.
  • Assures that the appearance of the store and premises is creditable at all times.
  • Supervises the sales force and processing areas where applicable.
  • Sells merchandise as time permits.
  • Attends to and satisfies customer’s needs.
  • Handles customer complaints in a fair and impartial manner, coordinating as necessary.
  • Promotes special events.
  • Keeps new merchandise area stocked, inventoried, and marked.
  • Adhere to new goods procedures.
  • Keep new goods inventoried as needed by corporate office.
  • Receives and checks incoming stock new goods and supervises checkouts and stock transfers.
  • Checks condition and placement of stock in a clean, neat, and orderly condition.
  • Rotates stock and marks down prices in accordance with store procedure.
  • Suggests and maintains displays and advertising ideas and prepares and places signs in sales areas and windows.
  • Performs administrative and clerical details of store operation: preparing stock requests, ordering forms, bags and other supplies, receiving, and disposing of mail, handling cash as directed by current procedures, etc.
  • Greets customers.
  • Maintain records of store operations as required.
  • Reviews and analyzes sales to determine effectiveness of methods used and adequacy of prices.
  • Make recommendations to Store Manager, Area Manager, and Vice President of Operations.
  • Must be able to count all monies for store operations.
  • Must be able to lift up to 50lbs.
  • Must be able to make bank deposits with own transportation daily.
  • Must work at least two nights per week.
  • Must be able to work Saturday and Sunday.
  • When working with monies, safe and monies must be locked up at all times.
  • Support mission statement and activities of other departments.
  • Represents Goodwill in the area served, striving to enhance the Goodwill image through individual and group participation.
  • May supervise solicitors and pick-up orders, including routing as authorized.
  • Safeguards the premises and material under his or her care at all times.
  • Seeks to reduce the possibility of pilferage or burglary.
  • Constantly watches for fire hazards and unsafe conditions.
  • Responsible for safety and well-being for all employees.
  • Adhere to all ethical standards and confidentiality of records.
  • Adhere to all safety policies and reports violations.
  • Support the accessibility of our services and facilities free of architectural, attitudinal, environmental, financial, communication, transportation, employment and other barriers to person with disabilities and barriers to employment.
  • Must approve all hours worked and enter vacation, sick leave etc. in a timely manner for the employees at my location.
  • Driving to the bank to ensure secure delivery of bank deposits.
  • Other duties as assigned.
  • Follows program plan in work assignments.
  • Trains them in overall store operation.
  • Represents management to them.
  • Advises and counsels them as required.
  • Is fair and impartial in his/her relations with them.
  • Is uniformly courteous to them.
  • Listens to any complaints and attempts to adjust within policy to the satisfaction of the customer when merchandise is defective.
  • Uses good judgment and does not hesitate to take responsibility.
  • Stresses courtesy and enthusiasm to the public by all store workers.
  • Keeps him/her informed of significant events.
  • Recommends changes in policies and procedures based on store operations.
  • Is particularly sensitive to management requests and adheres to deadlines and due dates.

Benefits

  • Medical and Prescription Plan - available first of month following employment
  • Paytient Medical Assistance Plan - available first of month following employment
  • Dental Plan with Ortho Option - available first of month following employment
  • Vision Care Plan - available first of month following employment
  • Flexible Spending Accounts - available first of month following employment
  • Group Life and AD&D - available first of month following employment
  • 401(k) Plan - available first of month following 90-days employment
  • Paid Time Off (PTO) and Sick Leave - accrual begins first day of employment
  • Paid Volunteer Time Off - 8 hours per year
  • Paid Holidays
  • Accident and Critical Illness
  • Employee Assistance Program
  • Employee Referral Bonus
  • Tuition Reimbursement Program
  • 20% Discount at Goodwill Industries of Kansas Stores
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