Retail Assistant Store Manager- Memorial City

Lovisa•Houston, TX

132d

About The Position

The Assistant Store Manager supports the Store Manager in leading the retail team, delivering exceptional customer experiences, managing daily store operations, and achieving business goals. The role includes developing and motivating associates, driving sales, maintaining operational standards and inventory, resolving customer concerns, and supporting administrative and loss-prevention activities. The Assistant Store Manager is expected to represent the brand professionally in the store and community and stay informed about fashion trends and products.

Requirements

At least 2 years of retail management experience.
Strong problem-solving and decision-making abilities.
Excellent interpersonal and communication skills.
Demonstrated leadership capabilities.
Passion for retail and fashion.
Ability to work in a fast-paced environment.
Flexible availability, including evenings, weekends, and holidays.
Physical ability to stand, lift, and move merchandise.
Ability to embody company values and culture.
Professional appearance and attitude.

Responsibilities

Support the Store Manager in training, coaching, and developing store associates.
Foster effective communication across the team and lead by example in customer service.
Assist with recruiting, hiring, and onboarding team members.
Motivate the team to drive sales performance.
Execute operational procedures, including opening and closing protocols.
Manage inventory control and stockroom organization.
Oversee accurate shipment processing and merchandise flow.
Monitor and maintain shrink-prevention measures.
Ensure the store meets visual merchandising standards.
Create an engaging shopping environment and lead the team in providing personalized service.
Resolve customer concerns professionally and efficiently.
Maintain store appearance and cleanliness.
Support payroll management and scheduling.
Maintain accurate financial records and reports.
Ensure compliance with company policies and procedures.
Assist with loss-prevention initiatives.
Act as a brand ambassador in-store and in the community.
Stay current with fashion trends and product knowledge.