ASSISTANT STORE MANAGER - QUICK SERVICE RESTAURANT

TPIS•Bayamón, PR

11d•Onsite

About The Position

Assistant Store Manager – Quick Service Restaurant Are you a hands-on leader passionate about customer service, team development, and operational excellence? A renowned quick-service company is seeking a dedicated and results-oriented Assistant Store Manager to support daily operations, strengthen team performance, and help create an exceptional experience for every customer.

Requirements

Minimum of two years of experience as an Assistant Manager or in a comparable supervisory role, preferably within a quick-service restaurant, coffee shop, fast-food, or casual-dining environment.
Proven ability to lead, coach, and motivate employees.
Strong verbal communication, interpersonal, and customer service skills.
Ability to work collaboratively and communicate effectively with employees, customers, and management.
Responsible, dependable, and comfortable making decisions in a fast-paced environment.
Strong organizational and problem-solving abilities.
Willingness to learn, accept feedback, and grow professionally.
Availability to work a full-time schedule of up to 40 hours per week.

Responsibilities

Support the Store Manager in overseeing daily store operations and achieving established sales, service, and performance goals.
Deliver fast, friendly, and high-quality service in a clean, safe, and welcoming environment.
Lead store operations in the Store Manager’s absence, ensuring established standards and procedures are followed.
Assist with recruiting, onboarding, training, coaching, and supervising team members.
Provide employees with clear direction, constructive feedback, and ongoing follow-up.
Identify and develop high-potential employees for future growth opportunities within the company.
Promote teamwork, accountability, and a positive work environment.
Monitor store performance and support initiatives to increase sales, manage expenses, and protect company assets.
Ensure compliance with food safety, sanitation, cash-handling, and loss-prevention procedures.
Resolve customer concerns promptly, professionally, and with a service-oriented approach.
Communicate staffing, inventory, maintenance, and operational needs to the Store Manager.
Complete opening and closing procedures, including cash reconciliation and bank deposits.
Remain actively involved in store operations, including order-taking, beverage preparation, cleaning, and customer service.