Assistant Store Manager - Merchandising (Plano West)

At Home Group • Plano, TX

22h

About The Position

The Assistant Store Manager – Merchandising supports the Store Manager in leading merchandising, store conditioning, and team functions in an At Home store. The role helps drive performance in a large-format retail environment with annual sales typically ranging from $6–$10 million by executing merchandising strategies, maximizing sales, ensuring products are in stock, and delivering an exceptional experience for Team Members and customers.

The position leads and develops the Zone Lead team, supports a safe, organized, and high-performing store, and helps meet sales, profit, and operational goals. It requires leading by example, maintaining standards, improving processes, resolving problems proactively, and fostering teamwork, accountability, and results. The role also supports staffing, scheduling, payroll accuracy, talent development, store safety, inventory control, and compliance with company policies and applicable laws.

Requirements

• High school diploma or equivalent required.
• At least 3 years of relevant leadership experience in a big-box and/or high-volume retail environment.
• Experience leading teams of 20 or more Team Members and managing at least $5 million in annual revenue or budget.
• Knowledge of freight processes, inventory control, stocking, and merchandising, and ability to maintain a clean, safe, and organized store environment.
• Integrity, reliability, and commitment to ethical business practices.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams.
• Experience using task management, HRIS, and workforce scheduling systems.
• Strong verbal and written communication and comprehension skills.
• Ability to inspire teams, drive urgency, delegate effectively, and motivate high-performing teams.
• Ability to prioritize, multitask, and adapt to changing business needs.
• Ability to analyze data and use insights to make informed business decisions and drive performance.
• Customer-focused mindset and a track record of delivering an exceptional in-store experience.
• Ability to build and sustain a collaborative, engaging, and high-performing team culture.
• Ability to stand and walk for extended periods and frequently bend, kneel, and reach.
• Ability to lift and carry up to 50 pounds independently and participate in team lifts up to 100 pounds.
• Ability to climb ladders and work at varying heights as needed.
• Comfort working in sales floor, stockroom, and receiving areas with exposure to varying temperatures.
• Ability to use standard retail equipment, including pallet jacks, rolling carts, and a baler.
• Ability to perform repetitive motions, including lifting, pushing, and pulling.
• Flexible availability, including nights, weekends, and holidays, based on business needs.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Drive store operations to achieve sales, profit, and overall performance goals while creating an engaging, customer-focused shopping experience.
• Attract, hire, and develop talent; build internal bench strength and succession plans.
• Coach, train, and develop team members to improve efficiency and performance, encourage continuous improvement, and support career growth.
• Support staffing to the labor model, scheduling, and payroll accuracy; execute plans using financial and operational metrics to drive sales, control expenses, and improve profitability.
• Plan, prioritize, and oversee merchandising, including transitions, resets, product changes, visual integrity, and store cleanliness.
• Maintain an organized sign storage area with current signage and fixtures.
• Lead customer satisfaction, inventory control and shrinkage, safety, loss prevention, and overall store effectiveness.
• Address Team Member and customer concerns with urgency, professionalism, and integrity.
• Ensure compliance with company policies, procedures, and applicable laws and regulations.
• Model At Home’s values and champion a positive, inclusive, and safe environment where Team Members can grow and collaborate.
• Lead team communication through regular huddles and meetings.
• Perform additional duties as assigned.

Benefits

• Part-time 401(k) with employer match.
• Dental, vision, life, and disability insurance.
• 25% store discount, including for seasonal Team Members.
• Full-time employees receive medical insurance, flexible spending accounts, paid time off, holidays, and volunteer time, in addition to the prior benefits listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED