Assistant Store Manager I

The Company • Gastonia, NC

1d • Onsite

About The Position

The Assistant Store Manager assists the Store Manager with the sales, operations, and asset protection functions of the store to support a strong customer experience and maximum profitability. The position helps oversee daily store operations, including sales, customer service, staff coordination, merchandising, inventory control, loss prevention, and store upkeep. It reports directly to the Store Manager and has no direct reports.

The role is based at the Gastonia, North Carolina sales lot. Minimal travel is required. The work includes activity in the store and outdoor areas and may involve varied weather, dust, and loud noise. The employee must be able to stand and move throughout work areas and regularly lift, carry, push, and pull items weighing up to 50 pounds.

Requirements

• Must pass a background check and drug test.
• Proven experience in a similar retail role.
• Strong organizational and planning skills.
• Excellent communication and interpersonal skills.
• Strong commitment to customer service.
• Understanding of point-of-sale systems.
• Understanding of store operations and merchandising techniques.
• Understanding of commission-based sales roles.
• Ability to work a flexible schedule to meet business needs, including holidays and weekends.
• High school diploma or equivalent.
• At least 2 years of sales experience.
• Ability to stand and move throughout the store and outdoor areas.
• Ability to regularly lift, carry, push, and pull items weighing up to 50 pounds.
• Ability to maneuver around the sales floor, stockroom, and loading and unloading areas.
• Manual dexterity, hand-eye coordination, and ability to handle tools and truck parts.
• Ability to work in varied weather conditions and tolerate dust and loud noise.

Nice To Haves

• Bachelor’s degree in business administration, a related field, or equivalent job experience.

Responsibilities

• Assist the Store Manager with daily operations, including sales, customer service, and staff coordination.
• Assist with merchandising, inventory control, loss prevention, restocking, and store cleaning.
• Provide knowledgeable product assistance and work with coworkers to deliver excellent sales service and customer satisfaction.
• Assist with developing and implementing store marketing strategies to drive sales.
• Help manage cash and inventory levels according to company standards.
• Assist with training and developing staff to improve sales and service performance, operational effectiveness, and customer interactions.
• Ensure compliance with company policies and operational guidelines.
• Help achieve financial objectives by controlling expenses.
• Build rapport with potential and actual customers to identify current and future service needs.
• Help maintain a safe, clean, and well-organized store for employees and customers.

Benefits

• Competitive salary compensation.
• Competitive benefits package.
• 401(k) with company match.
• Paid holidays and vacation.
• Continuous training and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED