Store Management - Triangle Town Center, Raleigh, NC

JD Finish Line•Raleigh, NC

8d•Onsite

About The Position

JD Finish Line is hiring retail management team members for its Triangle Town Center store in Raleigh, North Carolina. Management team members oversee daily store operations, lead and develop employees, drive sales and profitability, and deliver exceptional customer experiences. The role also includes maintaining operational standards, managing inventory and visual merchandising, controlling expenses, analyzing sales results, engaging with the local community, and identifying opportunities to improve store performance. Assistant Store Managers must have open availability during the hours needed to open and close the store, a minimum standard work week of five days, and an average standard work week of 44 hours, with additional hours during peak sales periods. Supervisors must be available during opening and closing hours and have a minimum of five days of availability and a minimum standard work week of 30 hours. All management team members must be available on weekends and holidays, have reliable transportation, and meet the stated English communication and business-math requirements. The position requires being at least 18 years old. The work takes place in a moderately noisy retail setting and includes significant standing and other physical activities.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
A passion for outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Willingness to work flexible hours, including weekends and holidays, as needed.
Proficiency in retail management software and basic computer applications.
Assistant Store Manager: open availability for store opening and closing hours, a minimum standard work week of five days, and an average standard work week of 44 hours; hours may increase during peak sales periods.
Supervisor: availability for store opening and closing hours, at least five days of availability, and a minimum standard work week of 30 hours.
All management team members must be available on weekends and holidays.
Punctuality and regular attendance consistent with company policies.
Reliable transportation.
Ability to speak English clearly to converse with customers and supervise staff effectively.
Ability to read and write English and perform business-related mathematics to handle normal business tasks and understand corporate sales reports.
May need to move to different company locations based on operational needs and career growth.
At least 18 years of age.
High school diploma or GED equivalent, or an equivalent combination of education and experience.

Nice To Haves

Two or more years of retail leadership experience is strongly preferred.

Responsibilities

Recruit, train, and develop a motivated team; foster a positive work environment, set clear goals, and provide ongoing feedback.
Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and grow revenue.
Implement local marketing initiatives and build community relationships to strengthen brand presence and attract customers.
Monitor industry trends and competitor activities, identify opportunities for improvement, and implement solutions.
Perform additional duties and projects as required.