JD Store Management - Country Club Plaza, Kansas City, MO

JD Sports Fashion•Kansas City, MO

1d•Onsite

About The Position

At JD Finish Line, management team members lead daily store operations, inspire a high-performance team, and deliver exceptional customer experiences. They help shape the store’s success and contribute to company growth in a fast-paced retail environment. The position includes management responsibilities for the Assistant Store Manager and Supervisor roles, with role-specific availability and work-week requirements. Management team members must be available on weekends and holidays, have reliable transportation, and meet the communication and business-math requirements described in the posting. The role may require moving to different company locations based on operational needs and career growth. The work takes place in a moderately noisy retail setting and involves prolonged standing, reaching, pulling, stooping, kneeling, and potentially climbing ladders or stairs. Regular lifting of items weighing 5–25 pounds is required, with heavier weights possible in certain circumstances. Applicants must be at least 18 years old. Reasonable accommodations may be made as described in the posting.

Requirements

Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
Strong leadership, communication, interpersonal, and organizational skills.
Passion for outstanding customer service and memorable shopping experiences.
Ability to analyze sales data, manage budgets, and make data-driven decisions.
Proficiency in retail management software and basic computer applications.
Availability to work weekends and holidays, and flexible hours as needed.
Assistant Store Manager: open availability for store opening and closing hours, including mornings, days, and nights; minimum standard work week of 5 days.
Supervisor: availability for store opening and closing hours, including mornings, days, and nights; minimum 5 days of availability and a minimum standard 30-hour work week.
Assistant Store Manager: average standard work week of 44 hours, with increased hours during peak sales periods such as holidays and Back-to-School.
Punctuality and regular attendance consistent with company policies.
Reliable transportation.
Ability to speak English clearly to converse with customers and effectively supervise staff.
Ability to read and write English and perform business-related mathematics to carry out normal business tasks and understand corporate sales reports.
May need to move to different company locations based on operational needs and career growth.
Ability to meet the physical demands described, including prolonged standing; stooping, kneeling, reaching, and pulling; possible ladder or stair use; and regular lifting of 5–25 pounds, with heavier lifting possible in certain circumstances.
Good vision, including color differentiation.
Must be at least 18 years old.

Nice To Haves

High school diploma or GED equivalent.
Two or more years of retail leadership experience, strongly preferred.

Responsibilities

Recruit, train, and develop a motivated team; foster a positive work environment, set clear goals, and provide ongoing feedback.
Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer-service standards.
Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
Oversee daily operations, including inventory management, visual merchandising, and store maintenance.
Ensure compliance with company policies, procedures, and health and safety regulations.
Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
Monitor industry trends and competitor activities, identify improvement opportunities, and implement solutions to enhance store operations.
Perform additional duties and projects as required.