JD Store Management - Serramonte - Daly City, CA
About The Position
JD Finish Line is hiring management team members for its Serramonte store in Daly City, California. Management team members lead daily store operations, develop and motivate staff, deliver strong customer experiences, and contribute to store sales and company growth. The roles work in a fast-paced retail environment and may involve additional duties or projects as required. The Assistant Store Manager role requires an open schedule that covers store opening and closing hours, a minimum standard work week of five days, and an average standard work week of 44 hours, with longer hours during peak sales periods. The Supervisor role requires availability during opening and closing hours and at least five days of availability, with a minimum standard work week of 30 hours. All management roles require weekend and holiday availability, reliable transportation, punctuality, and regular attendance. Movement to other company locations may be required based on operational needs and career growth. The job involves prolonged standing, stocking and retrieving merchandise, and working in a moderately noisy retail setting. Applicants must be at least 18 years old. A high school diploma or GED is required. The posting lists 2+ years of retail leadership experience as strongly preferred, or an equivalent combination of education and experience.
Requirements
- Proven experience as a Retail Store Manager or in a similar role, with a record of achieving sales targets and managing a team.
- Strong leadership, communication, interpersonal, and organizational skills.
- Passion for outstanding customer service and memorable shopping experiences.
- Ability to analyze sales data, manage budgets, and make data-driven decisions.
- Willingness to work flexible hours, including weekends and holidays, as needed.
- Proficiency in retail management software and basic computer applications.
- For Assistant Store Manager: open availability for store opening and closing hours, a minimum standard work week of five days, and an average standard work week of 44 hours; hours may increase during peak sales periods.
- For Supervisor: availability during store opening and closing hours, at least five days of availability, and a minimum standard work week of 30 hours.
- For all management roles: weekend and holiday availability, punctuality and regular attendance, and reliable transportation.
- Ability to speak English clearly to converse with customers and supervise staff, and to read and write English and perform business-related mathematics.
- May be required to move to different company locations based on operational needs and career growth.
- High school diploma or GED equivalent.
- Must be at least 18 years old.
- Ability to meet the stated physical demands, with reasonable accommodations available as described in the posting.
Nice To Haves
- Two or more years of retail leadership experience, or an equivalent combination of education and experience.
Responsibilities
- Recruit, train, and develop a motivated team; foster a positive work environment, set clear goals, and provide ongoing feedback.
- Deliver an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high customer service standards.
- Drive store sales and profitability through merchandise management, promotional strategies, and achievement of sales targets.
- Oversee daily operations, including inventory management, visual merchandising, and store maintenance, while ensuring compliance with company policies, procedures, and health and safety regulations.
- Manage store budgets, control expenses, and analyze sales data to optimize performance and revenue growth.
- Implement local marketing initiatives and build community relationships to enhance brand presence and attract customers.
- Monitor industry trends and competitor activity, identify opportunities for improvement, and implement solutions to enhance store operations.
- Perform additional duties and projects as required.
Benefits
- Competitive compensation and benefits package.
- Health benefits, retirement plans, and employee discounts.
- Career development and advancement opportunities.
- 401(k) plan eligibility for all roles.
- Full-time roles are eligible for medical, dental, and vision coverage, sick leave, parental leave, and company-paid time off.
- Assistant Store Manager roles offer bonus opportunities in addition to base pay if store KPIs are met.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
